Stacey M
1 September 2024
What makes a relaxing getaway coupled with a successful business is the professional staff at the resort. JW Marriott at Khao Lak has the professional, multilingual staff on board to help make your getaway experience as relaxing and comfortable as possible. From Khun Apple at the front desk during check in or Khun Oum at the check out desk, they provided such excellent, quality service making my family feel appreciated. All the service staff helped play with my 2 year old son, which made me feel like children are also appreciated at this resort. We loved P’Apple who showed us the farm and took the time to explain the company’s plan creating an ecotourism experience for guests. The facilities were immaculate! The rooms are dry and well-built despite the high humidity. The pool is well kept and ver my fun to swim around the property. I know this isn’t a company specific issue, but the amount of trash that washed up on the beach and left there was an eye sore. I wanted to play in the sand and water but the amount of foam, fishing wire, and plastic was so concerning. I get that this is a greater ecosystem issue as opposed to JW’s issue. Lastly, enjoy the sunset on this property. It’s so tranquil.
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