Hotel dekat Citi Plaza, Taguig

Staff is most friendly and too eager to serve but the level of competence is undersized to put it modestly. Breakfast is in my opinion not at the level of a 5 star hotel. The return trip to the airport appeared to be a different car then the one which was actually ordered. The hotel itself is beautifull with excellent facilities.

We had a wonderful experienced in this unit. A posh place to stay with family. Everything is provided like a hotel. Clean and nice city view unit. Location is accessible to shops and restaurants.Host is very responsive and nice. I would definitely recommend it and will book again in the future.

We had an amazing overnight stay at Thompson, Booking was incredibly easy, and their prompt and detailed responses made the process smooth from start to finish. Jen even went the extra mile by meeting us at the lobby and personally assisting us to the unit. The unit itself exceeded our expectations—it was spotless and smelled fresh, with clean and comfortable sheets that felt better than a hotel. They provided everything we could need and more, including slippers, toothbrushes, towels, complimentary water, tea, Coke, and cookies. The XBox was a fantastic bonus that added to the experience. The air conditioning was perfectly cold, and the cozy comforters made our sleep absolutely delightful. The two queen-size beds were spacious and a great value for the price. Check-out was as hassle-free as the rest of our stay, making the whole experience seamless and relaxing. This place is a hidden gem, and I can’t recommend it enough! We will definitely be coming back.

From the sublime to the ridiculous  1. Lifts - for an attendant to see people waiting and usher in an arriving guest and close the door before others enter - poor 2. Caesar Salad - a disgrace - three lettuce leaves and some stale bread and charge 800php - when told about this a smart hotel would give a refund and apologise - in this case we will inform the chef - better to send him back to school  3. Check out - poor - I had to change my plans and informed them in advance would leave one day early and come back Sunday - result - they and trip.com kept the extra day and the. Will charge me a new charge for the next stay - ridiculous 4. Concierge - barring the incident about one of the team was excellent and deserves full praise for their attention to detail and service  In short can do a lot better for the price and as for trip.com inflexibility - you can keep the money and lose the customer - no issue won’t be booking again via you there are other sites more flexible and understand how to serve a customer better

This is an affordable, no frills, reliable hotel. It’s clean, the check in/out process was easy, and the room was pretty peaceful at a great location. The only thing that I think they can improve is the communication from one staff person/team to another. I had requested for a late checkout at 6pm (with a fee) because I work late/odd hours. By 3 or 4pm, housekeeping staff were already banging on my door to clean the room so I had to tell them that I’d arranged for a late checkout. It happened twice and I didn’t appreciate the disruption. They should setup a system to ensure their staff know which guests have a pre-arranged late checkout and who is simply late.

I recently stayed at iHotel Uptown BGC for 2 days and 1 night during a business trip, and it was a pleasant experience. Below are some highlights from my stay: 1. Check-In and Reception: The service was impeccable from the moment I arrived. The check-in process was smooth and efficient. The receptionists were friendly, welcoming, and attentive to detail. They kindly requested our valid IDs for booking validation and provided a brief overview of the hotel’s policies. 2. Room Quality: I booked a twin-bedroom room located on the Lower Ground floor (L3). The room was modern, spacious, and immaculately clean, although it lacked a window. The bed was comfortable—neither too hard nor too soft—with two pillows per bed. The room also featured a flat-screen television. 3. Amenities: While the hotel offers good facilities, there are a few areas for improvement: - Parking: The parking lot is limited, with space for only about 10 cars, depending on their size. - Breakfast and Dining: There is no free breakfast or hotel cafe, which would have been a convenient addition for guests. - Complimentary Bottled Water: It would be great if bottled water were provided for guests without additional charges. 4. Location: The hotel’s location is excellent for exploring the city. It’s just meters away from Bonifacio Global City, within walking distance to major attractions, shopping districts, and public transportation. Despite its central location, the hotel offers a peaceful retreat away from the hustle and bustle of the city. 5. Service: Every staff member I encountered was professional and helpful, providing a positive experience throughout my stay. Conclusion: Overall, my stay at iHotel Uptown BGC was enjoyable. The hotel offers great service, a comfortable room, and a convenient location. While some amenities could be improved, I would still recommend it for business travelers.

This is our second stay at the hotel. The first room we received had a very poor internet connection. We sought assistance from the front desk, and they kindly transferred us to a room with a much better connection. As always, the room was very clean, and the staff were extremely polite. However, the breakfast was quite basic, offering only fried eggs and sausages, which was a bit disappointing.

my go-to nearby hotel from my home when im in need to unwind! very accessible and near to sm aura, market-market, bgc, and palengkes. there’s also a pink themed coffee shop nearby when you go down the street of target range (yappari coffee bar) hotel staffs are really accommodating just got a few prob with the listed below: 1.) room - the cabinet doors are broken and there’s also a mosquito in our room but im fine with it because they gave me my requested room of nice view and near the elevator 2.) check out process- they told us to wait for 5 minutes for room checking but the real wait took longer than expected, 1 hour and 33 minutes to be exact! my first wait when i checked in this hotel also took about an hour but overall experience is as great as usual, would definitely go back again!

Neat and clean Very polite staff and accommodating Easy access location

Weak internet connection. Good staffs but the room i stayed with not that good since the cr room is difficult to move and the AC is leaking.