Royale Parc Hotel Tagaytay

We booked a Superior Room via Trip.com, which mentioned an option between a king-size bed or two single beds. However, upon confirming directly with the hotel, we were informed that the room only comes with a king-size bed—there is no option for two singles. This was quite disappointing as the listing was misleading. We then requested to upgrade our room, but on the day of our check-in, we were told it was unavailable due to a leak from the rain. With limited options, we had to proceed with the original room and pay extra for an additional bed, which was unfortunately not very comfortable. Unfortunately, the beddings also had multiple tears, which affected the overall comfort. Additionally, the TV wasn’t working due to cable issues, and the other room we booked ended up not being used. We were told the front desk would be informed, but no clear update was given. Lastly, the WiFi signal was very weak—I had to leave the door open just to get a stable connection. While the staff were polite, we hope the hotel can improve on communication, listing accuracy, and room amenities for a better guest experience.

Stayed at Royale Parc Hotel and honestly, it was a really chill experience. The place was clean and cozy, and the vibe was super relaxing. Staff were all nice and made us feel welcome. Loved the view and the location — everything we needed was just nearby. Would totally stay here again next time I’m in Tagaytay.

Nice place and the staff are accommodating. We enjoyed our breakfast.