Premier Inn Swindon Town Centre

在Swindon 市中心的新酒店，非常方便，在對面已經有酒吧，小鎮的大街上有大量商場，酒店乾淨，接待員也很有禮貌，下次再到這小鎭也會再次選擇

I took my mother for breakfast at Premier Inn and as always in the morning we are greeted by Mel as we arrive. She always has a smile on her face and as usual very welcoming. This makes it a pleasurable experience when coming in for breakfast. During our breakfast, this Friday and last Friday we have discovered what a valuable member of the team Abbie is, she is a delight to talk to and nothing is too much trouble for her, she goes above and beyond to try and make our experience better. Even though the breakfast was not great these two members of staff went out of their way to provide an excellent service.

This is a relatively new hotel in Swindon near the Wyvern. It has been well designed and rooms are quiet for the area. As advertised beds are comfortable and rooms good with a decent bathroom. Maybe teething problems but staff seem poorly managed and it is clearly a big ask to cover reception and the bar. It is now normal not to have daily room cleaning due to environmental ( and cost!) reasons unless requested. However cups should be replaced daily & when I requested this I was asked whether I wanted to take them from the restaurant! The big issue is the woeful parking arrangements. For a hotel that size there is minimal onside parking which is £16.50 for 24 hours. There is a cheaper public multi storey 6 minutes away which is fine on a sunny day with overnight luggage . More luggage on a wet day would be unpleasant. So overall mixed and fixable if you arrive by train !