We booked a suite for about 10 days over Christmas/New Year. The Hotel (Maike) was extremely helpful pre-arrival, suggesting we consider booking a table for dinner on the public holidays over the festive season to avoid disappointment. We took up the offer and were pleased we did. Maike also assisted in getting confirmation of a suite for the full stay after our travel agent failed to book the correct room. The suite we were allocated was on the third floor overlooking the street. It was surprisingly quiet at night and we slept really well in a vary comfortable king size bed. The suite had a bedroom, large living room (with comfortable furniture, a desk, coffee facilities, a well stocked fridge) and a large bathroom with walk in shower, bath tub and large vanity. We also arranged for off street parking, which was very convenient. The service in this establishment is exceptional. It is clearly a well established hotel that offers comfortable, old world charm in a quiet yet very centrally located situation. We were able to walk all over central Swakopmund, shopping and sight seeing without requiring the car. The pricing for the suite was reasonable, and our room was serviced daily. Our room included breakfast and the choice was good. The service provided by staff in the restaurant was very good too.
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