Ulasan Tongli Lake View Hotel

We stayed at the hotel for 3 nights, the property is very well set up for families, the kids especially enjoyed watching and feeding the bunnies and fish. Housekeeping left much to be desired, didn’t wash used cups and seem d to only do the bare minimum.

The hotel has excellent facilities, and the health club is particularly impressive, including a large indoor swimming pool, sauna, steam room, hot tub and a well-kitted gym. The staff are very friendly and attentive all round the hotel. The room was clean, spacious with comfortable beds. The buffet restaurant had plenty to offer for breakfast, particularly on the local selection.

We stayed at this hotel for 3 nights with our 10 month old during Golden Week. Pros: - Hotel is self-contained and there is no need to leave the hotel. There are large and well-maintained grounds for our daily walks with baby, including museums and traditional pagodas dotted throughout the property. There is a chinese, western (steak, pizza) and japanese (teppanyaki) restaurant within the hotel. There is also a kids play room and swimming pool, along with some other kid friendly activities like rabbit feeding and games on the lawn. - The hotel is right next to the lake and is quite beautiful. It's very relaxing to stroll along the lake. - There is an ancient town about 15 minutes walk from the hotel's main lobby. There is a free hotel shuttle to and from the ancient town too. - Staff are generally friendly and helpful - Large, family-friendly rooms are available. We stayed in a lake view suite, which was just right for us and our baby. - Hotel is affordable by international standards - Hotel is less than 2 hours drive from Shanghai, where we live - We particularly enjoyed the teppenyaki restaurant where you can get a private room and a private chef to cook your meals - Despite it being Golden Week, we didn't feel that the hotel was too crowded. Perhaps because the hotel has large grounds. Cons - The baby cot given to us had an extremely thin and uncomfortable mattress. To compensate, we were given a comforter to pad the mattress. However, this is unsafe for younger babies, who should sleep on a firm surface. - The property and facilities are a bit dated - There were very loud weddings on the lawn facing the lake each day that we were at the hotel. The loud music and emceeing disturbed the peaceful ambience of the place, and also disrupted baby's morning and afternoon naps. For families with children who still need to nap in the day, it may be better to stay in a quieter garden view room instead of a room facing the lake.

Great hotel in the old part of the town! Many great things to offer, definitely recommend!

VERY GOOD!

Good~

入住體驗還好，有管家亞萍提前安排入住，並有人幫忙指引，特別感謝王芝經理還送了鮮花給老婆，還是挺意外的，不過房間整體可以，唯一不足的是賓館的馬桶🚽不是太好用，大便很難沖下去，洗澡的噴頭沒有大花灑，只有手持噴頭，其他就是贈送的冬藏活動挺好的，春天如果有時間還會再去的。

衞生：乾淨 整潔衞生 環境：安靜 風景優美 服務：服務超級棒，從下單到結束讓人一種賓至如歸的感覺 下回還來 從接待時遇到的羅永濤和林如一直陪着我們訂房到房間整個行程服務特別到位，還有走的時候管家部王芝送的小禮物，我們的丟酒店的東西也很貼心的幫我們寄回來.感謝🙏

第一次帶娃住酒店，我們選擇了離家一小時路程的蘇州同裏湖大飯店，預訂了酒店冬藏節的活動以及夜遊同裏古鎮。酒店裡還有小童樂園，娃興奮地玩得不亦樂乎～第一次出遊圓滿達成～服務管家亞萍、小石服務熱情，全程帶我們參與活動，對小寶寶也很有耐心，小玩具很驚喜，好評哦～

這次入住非常滿意，剛入住的時候前台小韓就介紹了達觀園，體驗感很不錯。前台佳欣給我的印象也很深刻，她的微笑讓我有種回家的感覺，幫忙介紹酒店的設施還給帶到了房間很是不錯。酒店還有接駁車司機小羅也是很熱情服務很好 酒店臨湖環境很漂亮 還有任樑 吳利兵等等都很熱情，見到客人都會熱情的打招呼！

感受到了各位工作人員的熱心，入住一天，覺得橘子特別好吃，樑女士特意又送了一份水果給孩子，還有飛無人機時弄丟了，王經理請人幫忙爬到樓頂取回，後來才知道這裏禁飛。走的時候又忘了耳機，感謝張亞任樑幫忙找回，非常感謝！酒店環境還是一如既往的美

房間乾淨整潔，酒店也是蘇式園林風，環境優美宜人。管家亞萍熱情周到，全程安排得非常妥帖。管家鳳珍，帶小朋友玩，小朋友非常滿意。酒店內部比較大，羅永濤師傅開小電瓶車送到門口，再步行到同裏古鎮5-6分鐘就到了，一路上還有趣味問答，甚是有趣。整體感覺非常滿意。

第一次家庭出遊，帶小朋友住親子酒店，整體超預期，環境很好，酒店很大，房間也很大，早餐豐盛，離古鎮也不遠，前台姐姐林如服務周到，有問必答，還給小朋友氣球，還有姐姐李佳欣幫忙拿行李，十分貼心，小童遊樂園的工作人員也很細心，玩的東西也不少，接駁車左師傅來回接送，還提醒我們來回古鎮的路線，總體很棒

臨時出差順便帶家人來蘇州同裏休閑，選擇了這家酒店，沒想到驚喜遠超預期，超級大的園林式酒店，佈局嚴謹而現代，景色優美，寧靜怡人，酒店有自己的專屬湖畔，還有網紅婚禮打卡小城堡，贊👍度假絕佳。景美之外，服務也很好，每個服務員都會主動打招呼問候，微笑隨心，在大堂剛辦完入住，就有一位美女小羅姐姐，給孩子送了一個氣球玩具，孩子很開心，小羅姐姐一路介紹酒店設施，以及周邊的景點等，不厭其煩，耐心細緻，很感動。客房設施有些陳舊，二十年的風格，但是房間衞生乾淨整潔，保養的還不錯，晚上服務員石娟，任樑，給寶寶送來了澡盆，浴巾，鴨子捏捏叫，寶寶很開心。謝謝他們的服務。早餐豐盛，味道很不錯。退房時禮賓員吳利兵幫我們搬運行李，送我們上車，彬彬有禮，細節好評。聽説酒店是台灣人開的，酒店隨處可以看到石頭為景的文化元素，還趕上了酒店老闆的私藏玉石展👍，早晨散步還逛到酒店裡湖邊一個私人風格的園林，中日結合風格，很精緻，不輸大觀園，老少通吃，強力推薦同裏湖大飯店。 9張電子照片: