Premier Inn Birmingham North (S.Coldfield)

The hotel is small but since it was a nearby hotel to my relatives in Sutton Coldfield. However, overall the hotel is not bad and quiet, the restaurant provides a wide variety of British brewage

We’ve stayed here before. On paper it is a good base to use when we are visiting friends. This time, we were slightly taken aback at the cost of our family room. We usually view it as a cheap and cheerful option. This time it was neither. Next time we’ll spend a little more elsewhere, for a far more comfortable experience. One additional issue was the fire alarm going off in the early hours requiring us to gather in our nightwear in the car park. The night manager handled it superbly but it took forever. Loads of people vaping and smoking around us. No fire found but probable smoking/vaping in the rooms was mentioned as a possible cause. Early the next morning, the gardens were being cleared by an exceptionally noisy leaf blower; sleep and rest had totally evaded us by this time. The night staff aside, the whole offering is sloppy. The carpark is a mass of potholes, booking in took forever as the member of staff was having a lengthy telephone conversation and we have learnt to avoid the risible breakfast. Avoid: there are much better ways to spend your money and your night!

I stayed at the hotel yesterday 19th oct 24. Staff friendly and professional. My room was spotless and comfortable. I'd like to thank Bobby who checked us in. And Craig wh checked us out. Both are a credit to tge brand. I would definitely stay again.