Surabaya Hotels with Wi-Fi

It is so close with Tunjungan Plaza Mall, but little bit crowded and confusing for entrance 😄. The staff were so nice and helpful, whenever you met they will greet you. Thank you for hospitality FourPoints🙏🏻.

I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!

I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 

Review for Four Points by Sheraton Surabaya, Pakuwon Indah Four Points by Sheraton Surabaya, Pakuwon Indah, is an exceptional choice for both business and leisure travelers seeking a comfortable and upscale stay in Surabaya. Conveniently located adjacent to the Pakuwon Mall, the largest shopping mall in Indonesia, the hotel offers direct access to a variety of dining, shopping, and entertainment options. The rooms are modern, spacious, and well-designed, featuring comfortable beds, sleek furnishings, and thoughtful amenities such as high-speed Wi-Fi, a smart TV, and a well-equipped workspace. The bathrooms are equally impressive, offering premium toiletries and rain showers. The hotel’s dining options are noteworthy, with Lime Restaurant serving a delightful variety of local and international dishes. The breakfast buffet, in particular, stands out for its extensive selection and quality. Guests can also enjoy the hotel’s excellent recreational facilities, including a well-maintained swimming pool and a fitness center. The staff are warm, professional, and attentive, ensuring a seamless experience from check-in to check-out. Overall, Four Points by Sheraton Surabaya, Pakuwon Indah, offers great value for a four-star property. With its strategic location, top-notch facilities, and exceptional service, it is a fantastic choice for anyone visiting Surabaya. Rating: 4.5/5

It's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.

Stayed in Double tree by Hilton in Surabaya for a few nights, and I love the service. Beautiful breakfast with a variety of the menu The ambience around the hotel, walking distance to the biggest shopping mall in Surabaya The drainage in the bathroom is really small and easy to get block. Overall enjoy our stay

Excellent service I would recommend pax to choose The Westin for the service and quality. Food and service at club lounge was amazing, the staff are so well trained with politeness and respect. We had a perfect stay.

Awesome location but not the traffic. Clean and nice ambience even though the main lobby is on the second floor - up the carpark. Overall, great stay and will definitely stay here again. Thank you Harris Hotel and staff. Keep up the good work. Cons- hotel room floors should do a makeover. Can hear the popping whenever you are walking around in the room.

Nice hotel, very close to Pasar Atom and Kya Kya. But the traffic around makes it a bit difficult to cross the street. Friendly staffs, clean room. Quite spacious.

⭐⭐⭐☆☆ ”Stylish Stay with Room for Improvement – ARTOTEL TS Suites Surabaya” I recently stayed at ARTOTEL TS Suites Surabaya and had a mixed experience. While the hotel offers modern design, spacious rooms, and a gym for guests, there are a few areas that need attention to improve the overall experience. 🛋️ Ambience & Design: The hotel features a modern, artistic design that creates a trendy and visually appealing atmosphere. The lobby and communal areas are stylish, welcoming, and set a positive tone upon arrival. 🏨 Accommodation: The suite was spacious, well-equipped, and comfortable for rest and relaxation. However, I encountered a few cleanliness issues that affected my overall experience: Cobwebs on the sliding door, which made the space feel neglected. Stained bedsheets, which were disappointing and did not meet expected cleanliness standards. These issues suggest that the hotel could benefit from improved attention to detail and housekeeping standards. 📍 Location: While the hotel is centrally located, it is next to an abandoned mall, which creates an unwelcoming, deserted vibe—particularly at night. This choice of location takes away from the convenience and appeal of staying here. 💪 Fitness & Facilities: While the hotel lacks a pool, it does have a gym that is well-maintained and offers a good way to unwind or maintain your fitness routine during your stay. This was a nice addition and added value to my experience. 🌟 Service: The staff members were professional, helpful, and friendly. They made the check-in process smooth and were responsive whenever I had questions or needed assistance. ✨ Final Thoughts: ARTOTEL TS Suites Surabaya offers stylish design, spacious rooms, and a well-equipped gym. However, there are still a few issues that need attention: Pros: Stylish, modern interiors Spacious, comfortable rooms with essential amenities Well-maintained gym for fitness enthusiasts Friendly and professional staff Cons: Cobwebs on sliding doors and stained bedsheets Location next to an abandoned mall, creating an uninviting atmosphere No swimming pool or other recreational facilities With better housekeeping, improved attention to cleanliness, and a better use of its location, this hotel could significantly enhance the guest experience. Would I stay here again? Possibly, but with the hope that the hotel addresses these shortcomings to provide a more seamless and comfortable experience.