Java Paragon Hotel & Residences Reviews

Response from Property: Dear Mr. Darwin Junaidi,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Welcome back to Surabaya, Thank you sincerely for taking the time to share your kind words with us. We’re truly honored that you chose Java Paragon Hotel as your place to stay during this special visit with your little family. It brings us great joy to know that we were able to provide a comfortable and pleasant environment for your family to relax and enjoy your time in the city. Creating a warm and welcoming atmosphere for families is something we deeply value, and it's always wonderful to hear when our guests feel at home during their stay. Your appreciation is incredibly motivating for our entire team, and we will continue to strive to offer even better service and facilities to make your future stays even more enjoyable. Whether you're visiting Surabaya for a family holiday, a business trip, or just a short getaway, we hope to remain your preferred choice. We look forward to welcoming you and your family back again soonWarmest regards, Management

Response from Property: Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your stay and found our location convenient — it’s certainly one of the highlights that many of our guests appreciate. We also acknowledge your comment regarding the condition of our building. While the structure may be older, we are continuously working on maintenance and upgrades to ensure it remains comfortable and welcoming for all our guests. Your feedback is valuable and helps us identify areas where we can improve. We're glad to know that, aside from this, you had no other issues during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more pleasant experience.Warm regards, Management

Response from Property: Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for taking the time to share your experience with us. We’re pleased to know that you found our hotel to be a good choice for business purposes and that our location was convenient for your needs. We strive to create a comfortable and efficient environment for our business travelers, and it’s always rewarding to hear that our efforts are appreciated. Whether it's our central location, easy access to transportation, or our dedicated facilities, we aim to support our guests in every aspect of their stay. We truly appreciate your feedback, and we hope to have the opportunity to welcome you again soon, whether for business or leisure. Please do not hesitate to reach out if there’s anything we can do to make your next visit even more enjoyable.Warm regards, Management

Response from Property: Dear Guest,Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay with us, and that both the comfort of our hotel and the view of Surabaya left a positive impression on you. It is always our goal to provide a memorable and enjoyable experience for all our guests, and your appreciation truly encourages us to continue striving for excellence. We are proud to offer beautiful views of the city, and we’re glad this added to the enjoyment of your visit. We hope to have the pleasure of welcoming you back on your next trip to Surabaya.Warm regards, Management