Goldvitel Hotel Surabaya

Ulasan Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, Genteng, Surabaya, East Java, 60271, IndonesiaLihat Detail Hotel
Goldvitel Hotel Surabaya
Goldvitel Hotel SurabayaGoldvitel Hotel SurabayaGoldvitel Hotel Surabaya
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Goldvitel Hotel Surabaya

8.2/10
Very Good
59 ulasan
Ulasan terverifikasi
Location8.5
Amenities7.7
Service8.2
Cleanliness8.5
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(16)
Negative reviews(4)
Malaysian traveller
Superior Queen Room
Check-in Okt 2024
Couples
3 ulasan
8.0/10
Very Good
Diposting pada 27 Des 2024
Place was enjoyable, at city centre, although there was complications with reservation as they didn't priorly informed me they could not accommodate to the room I booked
Tanggapan dari Properti: Dear Guest, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
Guest User
Deluxe Room
Check-in Mar 2025
Couples
32 ulasan
6.0/10
Diposting pada 21 Apr 2025
Staff was friendly and the location is central. But the bathroom was smaller than on the pictures, tv had problems and the AC always blown cold air even when it was on 30 degrees. Asked for room change twice, they don’t allowed it
Tanggapan dari Properti: Dear Guest User,Warmest Greeting from Goldvitel Hotel SurabayaThank you for taking a moment of your time to post a review about your stay here at Goldvitel Hotel Surabaya.We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day.Thanks again for your review Goldvitel Hotel Surabaya and we are looking forward to welcoming you back soon!Sincerely YoursHari SusiloRoom Division Manager - Goldvitel Hotel Surabaya
AnggaGrp
Standard Single Room
Check-in Sep 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 25 Okt 2024
I'm with my friends love to stay in this hotel, and i really happy
Luc & Chal
Superior Queen Room
Check-in Jan 2025
Couples
22 ulasan
4.5/10
Diposting pada 15 Mar 2025
This is definitely not a 4-star hotel. I have slept in a lot of 2-star hotels that are much better. The hotel is very old and there is a weird smell everywhere. I even got sick of the smell that was in my room. The room is also very old and you see a lot of cracks and insects in the room. I would not recommend this hotel.
Tanggapan dari Properti: Dear Luc & Chal,Warmest Greeting from Goldvitel Hotel SurabayaThank you for taking a moment of your time to post a review about your stay here at Goldvitel Hotel Surabaya.We're pleased you had an enjoyable stay with us, and thank you for your feedbacks. Rest assured all Managers have noted your inputs, and are working hard to improve the quality of our services day by day.Thanks again for your review Goldvitel Hotel Surabaya and we are looking forward to welcoming you back soon!Sincerely YoursHari SusiloRoom Division ManagerGoldvitel Hotel Surabaya
Darus Ishak
Superior Queen Room
Check-in Des 2024
Travel with friends
3 ulasan
7.5/10
Diposting pada 2 Feb 2025
Kind of okay for that location to avoid traffic. Waking distance to Jalan Tunjungan. Just the smell of the bedsheets is a bit annoying.
Tanggapan dari Properti: Dear Darus Ishak, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here. we do apologize for the inconvenience happen related about bed sheet, together with team we will improving so that in the future it will no longer happen . Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
Ahmad Farkhan
Superior Queen Room
Check-in Nov 2024
Couples
15 ulasan
8.0/10
Very Good
Diposting pada 13 Feb 2025
Good Hotel And Very recommended to Stay Here solo, or With your loved one! come and Stay here for Better Experience!!
Tanggapan dari Properti: Dear Ahmad Farkhan, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
Anonymous User
Superior Queen Room
Check-in Jun 2024
Travel with friends
5 ulasan
10.0/10
Outstanding
Diposting pada 3 Sep 2024
it was good, it was nice, very mindful, very demure, very cutesy
H~
Superior Queen Room
Check-in Apr 2024
Business travelers
12 ulasan
10.0/10
Outstanding
Diposting pada 31 Mei 2024
Nice place to live. Nice staff. Roof top restaurant is awesome. I will come again soon
Firman Sya
Superior Queen Room
Check-in Apr 2024
Solo travelers
42 ulasan
10.0/10
Outstanding
Diposting pada 8 Agt 2024
Kerennn
VincentDu83
Superior Queen Room
Check-in Feb 2024
Business travelers
8 ulasan
2.0/10
Diposting pada 28 Mar 2024
The drain hole smelled bad, and the room was full of moldy smell. On the morning of my departure, I went to the airport and found that the US dollars in my wallet and computer bag were stolen, about 5,000 US dollars. The waiter is used to stealing things! Please check the CCTV of room 805 on March 23
InesMaria
Superior Queen Room
Check-in Apr 2024
Solo travelers
2 ulasan
2.0/10
Diposting pada 22 Mei 2024
KOTOR BANGET PENUH SEMUT MANAJERNYA ANTI KRITIKK MENDING JANGAN NGINEP DISINI YA
Dika555
Superior Queen Room
Check-in Jul 2023
Business travelers
59 ulasan
2.0/10
Diposting pada 9 Agt 2023
Really bad experience with this hotel. Just borrow spoon with the hotel they charge me USD 1.2 supposed to be free Bro! We'll not take the spoon home just use it in room to eat some food. Very frustated with the experience. Definitely will not come back here
abcdoraemon
Superior Queen Room
Check-in Jul 2023
Travel with friends
15 ulasan
10.0/10
Outstanding
Diposting pada 13 Agt 2023
SUKA BANGET NGINEP DISINI DARI KAMAR MANDINYA KASURNYA OKE SEMUA OKE APALAGI ACNYA DINGIN BANGET AKSESNYA KEMANA AJA JUGA OKE MAKASIH
Guest User
Superior Queen Room
Check-in Des 2024
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 1 Feb 2025
Good hotel
Tanggapan dari Properti: Dear Guest, Warmest Greeting from Goldvitel Hotel Surabaya, Thank you for your kind review about your recent stay at Goldvitel Hotel Surabaya Surabaya! My team and I are pleased that you had an wonderful time here - it's our pleasure to read our Guests are satisfied with our services. Thanks again & looking forward to welcome you back on your next visit to Goldvitel Hotel Surabaya!. Sincerely yours. Hari Susilo. Room Division Manager. Goldvitel Hotel Surabaya
SEAtraveler
Standard Single Room
Check-in Apr 2024
Solo travelers
19 ulasan
6.5/10
Diposting pada 26 Mei 2024
For short stay is okay.