Blue Pearl Hotel - All Inclusive Plus

We lived the hotel. The staff were friendly and helpful. If we needed something like an iron they had it. The food was great. Tania one of the chefs was amazing, made us feel at home. Be back again to visit. We had great service at the bar too.

Good afternoon We (8 people) returned on June 29 from Bulgaria (we stayed at the Blue Pearl hotel in Sunny Beach). I would like to leave an extremely negative review about this hotel: And so our vacation was ruined by the hotel and their representatives: 1 . On the second day, I got poisoned and lay in my room for a day without food or water (since I couldn’t eat or drink anything). I note that I drank and ate only what was given at the hotel, I did not drink alcohol. 2. From day 2-3-RD everyone in our group (and that’s 8 people, including 3 children) had stomach pains or nausea or terrible heartburn, each with their own symptoms (some even started having terrible heartburn while eating). From the 5th day we could not go to hotels, but ate outside the territory in restaurants and our health immediately became better. 3. The hotel really has a wonderful location, right on the 1st line, BUT they don’t solve the issue with seagulls. Bird excrement is everywhere: on the hotel windows, on balconies, on sun umbrellas (no one washes it, literally!!) excrement even falls into the pool. Regarding the pool, on day 3 the children found a huge shard of glass in the pool (right at the bottom of the bottle and it was no longer sharp, that is, how long it had been there is unknown). By the way, the pool began to be cleaned after this incident. 4. On the 0th floor, the lobby and reception always smelled of sewage and unwashed toilets (worse than public toilets during concerts). On the 1st floor in the rooms (in the toilets) there was also a strong smell of sewage and the boiler was constantly not working (there was no hot water), we only realized later that the old wiring in the rooms was in disrepair and it could not cope with the load. I would say it is extremely unsafe to be there (since all this can happen at any moment). 5. Cleaning in the rooms leaves much to be desired, they won’t leave toilet paper, they’ll take away dirty towels but won’t leave clean ones, in principle there was no such thing as cleaning (just vacuum the floor or wash it) they started washing the floor only after we started leaving money for maid. 6. Well, and most importantly, the hotel supports open aggression towards children (and doing nothing, I regard as support). On the territory of the hotel, namely on the hotel’s playground, a hotel guest also approached my children (5 years old and 8 years old) said “f*ck off”, I quote the author. As soon as my children told me this (although we were 1-1.5 meters away from them behind a curtain in the restaurant), I went to the reception and conveyed all the information and asked to take some action or at least talk to this person about his behavior . To which the hotel representative did not act, and only after 2 or 3 reminders during the day on my part, a representative arrived (he did not introduce himself by name, but identified himself as the owner of this hotel). I once again conveyed all the information to this person, to

Lovely hotel right on the beach. Plenty of sunbeds both by the pool and on the beach and you don’t have to pay for the ones on the beach. Close to the nightlife but not right in the mix of it. We had a room upgrade at no cost and was beautiful with an en suite. Staff were real friendly. The man at the pool snack bar never seems to be not working and his service was excellent. The only down side I would say is the food isn’t great but plenty of choice each day and plenty of places close by to eat out and nothing is expensive away from the hotel.