Hotel Baikal - All Inclusive

Had a really nice stay there. The food was amazing (the snack bar was great). The buffet during the morning, midday and evening was amazing with a lot of variety. The staff was especially amazing and really friendly and the animation team was keeping us all entertained and fit during the stay.

We came back from Bulgaria yesterday and we were completely satisfied. The hotel was close to the sea, beautiful, modern, clean, every day cleaning the room, clean towels. Great selection of tasty food. Most of all we must highlight the animation team led by the energetic, ever smiling Vikki. The animators were all amazing with smiles on their faces. They had a million activities all day. And not just the classic activities like zumba and kids club, but they had a performance prepared for every night, either theatre, dance, music and they performed in everything. They were constantly going around among the people and getting them excited and in the evening, when their program for the visitors was over, they were still rehearsing more performances. They are incredibly hardworking and talented people who do their work with love. The children absolutely fell in love with them. We had a lot of fun with the Baikal animation team. Thank you. 🫶

On arrival to the hotel, it was clean spacious and well kept, checked into room and nipped out for some food as we had arrived late. Rooms were lovely and clean and well maintained the whole trip. Food- edible snack bar by far the best food on site and the man who works there absolutely lovely. As with all buffets can get quite repetitive and boring after a while. But there are plenty of nice places to eat off site within walking distance. Staff- bar staff and restaurant staff have been some of the most miserable and rude people I have ever met. I have never been to a hotel where you have been unable to engage or have a laugh with the staff and this was a real let down here. Animation team- could use some improvement, a better range of games to keep visitors interested we only saw staff poolside playing games twice while we there.. There is aqua gym and yoga daily. Night entertainment was a bit dull although entertainer vicky was very upbeat and tried really hard. She is wasted here but her enthusiasm is infectious and we wish her well. Pool- not a massive amount of sunbeds, 1st week unless you were down by 7am you weren't getting one, however by the 2nd week the lifeguard was removing towels from beds if people had left them, this worked well because it meant when you came down at 11 there were Still beds as people weren't bothering to lay out there towels early. Pool could really do with some repairs, there were several tiles missing and we went as a group of 16 and several of.the party cut there feet in the pool. All in all stay was enjoyable but a few things could be adjusted.