Edumetro @ Subang Jaya by Manhattan Group

Pelayanannya kurang bagus. Mereka tidak menjawab panggilan sama sekali. Mereka hanya menerima pesan teks (WhatsApp). Pada dasarnya, Anda harus melakukan semuanya sendiri. Ketika Anda memesan kamar di Trip.com, mereka mengatakan ada parkir gratis, tetapi Anda harus membayar sendiri biaya parkirnya... Saya keluar pagi-pagi dan menemukan mobilnya retak (saya tidak tahu kapan retaknya, itu nasib buruk saya). Sangat parah.

I’m quite sure that a better job could be done by the team instead of ignoring my queries on the following: 1. I selected a room stated that has windows; stayed in a room with only walls around unable to access any outside view 😕 2. I selected a room listed to have a TV; stayed in a room that has no TV leading to a pretty boring night 😮💨 3. I selected a room that I was made to believe a washing machine is included as per listed amenities; stayed in a room where no washing machine is to be seen 🫤 The above matters were raised in the WhatsApp group chat but to no avail, none of the team members within the group chat responded, so needless to expect any concerns showed on my stay being hospitable. The next text that got in the group chat was already informing me about checkout, as though my queries were entirely nonexistent. I’m sorry but it’s a rather disappointing experience after so many umpteenth stays I previously had.

Normal, lack of washroom for 2 bedroom homestay