Jugendherberge Stuttgart International

It was a nice stay. The staff were kind. The breakfast were nice, there was fruits, vegetables. The room was clean. There were warm diners. The location was really good, near the center. The U-bahn and bus stop are quite close and to the center you can get even by foot, it takes 15 minutes. Overall it was a nice stay.

When I arrived at reception (ca. 17:00) both receptionists were on the phone, so unable to check anyone in, and another guest was already waiting. After waiting for 5 minutes I decided to go to the downstairs bar to allow them time to finish their calls. When I returned to reception they were no longer on the phone, and the other guest had disappeared -but they were now staring at their computers, able to see me, but ignoring me. I had to wave and yell to make them come to the front desk. The person running this youth hostel obviously has his/her priorities fundamentally wrong. The receptionists obviously have been instructed to deal with reservations first and make guests, who are there physically, tired and hoping to check in as quickly as possible, just wait. He/she shouldn't be a manager or work in hospitality at all, because he doesn't have a clue about either management or hospitality. The way front desk staff treated me was worse than irritating -it was unacceptable and unprofessional. The hostel could be good, it's all new and situated on a hilltop with a great view over the city, but I have to strongly recommend anybody to avoid it.

Es ist eines der schönsten Jugendherbergen un ganz Baden Württemberg. Die Zimmer haben eine gute Größe. Auch sind Sie immer sauber. Das Personal ist sehr nett. Die Aussicht von der Jugendherberge ist fantastisch. Auch das Frühstück ist sehr gut. Kann diese Jugendherberge sehr empfehlen.