Burleigh Court Hotel

During our one-night stay, we were accommodated in a premium room located in an annex approximately 25 yards from the main hotel entrance. Regrettably, this information was not disclosed during the booking process, resulting in an unexpected situation. Fortunately, the weather conditions were favorable during our evening meal and breakfast, preventing any inconvenience. The room itself was satisfactory, featuring a suite with a separate living room and bedroom. However, upon arrival, we encountered an issue with the heating system, which was not turned on. We promptly contacted the reception for assistance, and they provided instructions on how to adjust the radiator valves. Nevertheless, it took over an hour for the room to reach a comfortable temperature. Furthermore, there were several maintenance issues in the bathroom. The Venetian blinds were rusty and in need of repair, the toilet cistern had a broken corner, and the vinyl floor covering near the sink was split. Additionally, the chrome kettle in the bedroom, while clean on the outside, had not been properly cleaned on the inside. Cobwebs were also observed in various areas of the room. Lastly, we had to contact the reception to obtain the Wi-Fi code, as it was not provided during check-in or displayed in the room. We had a good meal in the lovely dining room which was spoilt by the music which was 70s pop records including Sugar Sugar!!! Breakfast was excellent.

Lovely Hotel in a great setting with the most attentive staff i have ever experienced.The food was excellent and well presented accompanied by a good English wine.I am Coeliac and found every effort made to ensure i had what i needed including a special dish on the second night. I would return again as spent 2 very relaxing days.

A charming boutique hotel set in beautiful grounds with stunning views. Staff are friendly, helpful and attentive. Our arrival was delayed so we missed dinner but they were able to bring us a charcuterie plate, which was perfect. We'd eaten in the restaurant here several times before but this was our first overnight stay. Our 3 course meal during our stay lived up to expectations - creative, beautifully presented and delicious. A real fine dining experience and we were well looked after. A good selection at breakfast of cereal, pastries and local jam, honey and marmalade, with fresh fruit, yogurt and sourdough bread. However, the cooked breakfast was somewhat disappointing. The lady who served us was utterly charming, a refreshing change to be referred to as sir and madam, rather than 'you guys' which the young waiters referred to us as (which always grates me!). The bedroom had a lovely dual aspect and was light and airy and the bed was very comfortable but the bathroom had some very poor uneven panelling in the shower that was poorly screwed on and the shower door frame had seen better days. Guest information was available via downloading the Vamoos app which was not very welcome as the last thing you want to do on a weekend away is accessing your phone by having to download another app that you'll probably never use again! There is no lift and we were on the top floor but they did kindly help us with our luggage. In the wellness garden, we used the hot tub (despite a disgusting scum ring visible on it when we got in) but the brand new sauna was lovely with a huge window overlooking the fields. Their wellness area does need a bit if TLC particularly in keeping the hot tub clean and the area around the pool looked a bit shabby. Overall an enjoyable stay. They just need to have some more attention to detail in a few areas to improve. I'm nit sure I'd stay here overnight again but will certainly come back for a meal in the restaurant.

Actually our post wedding dinner party was a non event at the Burleigh Court Hotel because we cancelled due to uncooperative responses over menu choices which left us feeling there was a complete lack of hospitality & of being a completely undervalued customer. Such a disappointment , as we’re local too.

The views and general ambience were lovely. The sandwiches and scones (including the vegan one, what a treat!) were delicious but the cakes were not that special for the price. We had to ask twice for the extra sandwiches we’d pre-ordered and they eventually turned up when we’d almost finished. The staff were friendly but we were not overly impressed by the service. Beautiful setting though.

We had a lovely stay at this gorgeous boutique hotel. Stylish rooms, comfortable beds, great surroundings. The food was excellent, fabulous dining room, more a visual feast than one for hungry guests. The treacle bread brought to our table was so good our friends asked for the recipe. Better still the server said they had arranged for us to take a loaf with us the following day. We assumed it was complimentary as there was no mention of cost. We were surprised to see a £5 charge on our bill. Prior to our stay the hotel confirmed the food allowance in an email. We often book through Secret Escapes and try to keep within the food allowance. On leaving we queried the supplementary costs as they were higher than expected. The person on reception was too busy to deal with our query and said the bill had been split with our friends, which we never requested, leaving us to sort it out with our friends. The lack of clarity took the edge of what could have been a 5 star experience.