Hotel DoubleTree by Hilton di Stratford-upon-Avon

This hotel basically meets Hilton standards in all aspects. Here are some special features: First, the location is convenient. It is very close to the train station and within walking distance. It is also within walking distance to the street where Shakespeare was born. There is a Morrison supermarket very close. There are small doors for pedestrians to enter and exit in all four directions of the hotel. Google map may not be very accurate. Second, the Junior Suite is actually a large room. The sofa can be converted into a sofa bed. It doesn't feel like a suite, but the sofa bed is quite large. The cushions of the sofa were laid on the ground when the staff made it into a sofa bed. If you want to sit on the sofa after entering the door, you should pat it first. It doesn't feel very clean. This hotel does not provide toothbrushes or the like. You can't get them even if you ask for them at the front desk. You need to prepare them yourself. Third, the front desk staff was a waitress on the day of check-in. The service was poor. She didn't take the initiative to tell me the location and time of breakfast. She also delayed arranging an extra bed. I called from the room for a long time but no one answered. I hurriedly answered the phone with my mobile phone from an outside line. I told her that I thought the room phone was broken. The male waiter who served us later was very enthusiastic. He told us how to use the train ticket and the convenient small door to the train station. Another male waiter saw that we had children with us and gave us a few more bottles of water and cookies. So I still trust Hilton's service. I just hope that they can strengthen the training of all employees.