Stoke Place- Part of the Cairn Collection

The Hotel was incredible good located, the Garden surrounding the Hotel was amazing. The breakfast was quite full and also the food was fresh. The bar tender Silvester was amazingly kind, and he was really keen on preparing all cocktails. The receptionist Walmer was also so kind, we forgot the charger adapter and he gave us one! Also he was always prepared to solve any questions we had!! Our experience was much more of what we were expecting. I definitely recommend this Hotel, not only for the building but for all the staff!! Definitely my Number one come back 🇦🇷

I turned up after dark to a very impressive, well lit venue. Very helpful staff and easy check in. Lovely room, not particularly big but a very comfortable bed with a nice bathroom (great shower) and tea making facilities. I did not have dinner or breakfast there and left quite early so did not spend much time there on this occasion. It is in a very nice, quiet location and easy to access from the M25 via the M4 or M40. I certainly plan to stay there again. The Christmas decorations were very well done - beautiful.

Clean but a little noisy Property could do with a refit but perfectly clean, stayed in a garden room which is out of the way but there is a lot of road noise.

We were there for two weeks, as in between our property move. Stunning grounds and very friendly accommodating staff. The food is very good. Although the rooms and lounge area are dated and need serious TLC.

Cleanliness levels were poor. Very run down, asked for a room change but weren’t able to provide. Food quality was poor.

I was advised at check in that I was staying for 2 nights when I had only booked one. I had to provide a copy of my email confirmation that I had only booked one night. It then became apparent that the receptionist was trying to book me in under someone else's reservation (I had given her my full name when I checked in). The room I was allocated, upon first inspection was nice. However after a couple of minutes I noticed it was full of flies (some dead / some alive). They were on the lampshade, bedding, carpet, walls etc. I asked to change rooms which they did after initially advising me that they were full. I then moved to a suite (Queen Anne) which was filthy. There were stains on the wall both in the room and the bathroom, hairs in the sinks and bath, cobwebs in the shower and dust on the unit tops. There is wooden flooring in the room and when you are in the bathroom you can see under the bed which was covered in lumps of dust and decomposing rose petals. This had not been cleaned in a very long time. The only positive is that the grounds are beautiful, the breakfast was delicious and the lady that was working in the restaurant at breakfast was very lovely and polite. This hotel is in need of some upgrading as everything is looking tired. I will not be returning.