Holiday Inn Express Stoke on Trent

Ulasan Holiday Inn Express Stoke on Trent

Holiday Inn Express Stoke on Trent

Trentham Lakes, Sir, Stanley Matthews Way, Stoke-on-Trent, ST4 4EG, United KingdomLihat Detail Hotel
Holiday Inn Express Stoke on Trent
Holiday Inn Express Stoke on TrentHoliday Inn Express Stoke on TrentHoliday Inn Express Stoke on Trent
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1 malam

Ulasan Tamu tentang Holiday Inn Express Stoke on Trent

8.6/10
Luar Biasa
40 ulasan
Ulasan terverifikasi
Lokasi8.6
Fasilitas8.2
Layanan8.3
Kebersihan9.1
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Semua ulasan(40)
Ulasan positif(39)
Ulasan dengan foto/video(3)
Pengalaman menginap terbaik!(17)
Staf ramah(12)
Bersih dan rapi(11)
Sarapan lezat(8)
Kamar sangat bagus(7)
Buruk(1)
Tamu
Accessible Double Room
Check-in Feb 2025
Bisnis
9 ulasan
7.0/10
Diposting pada 19 Mar 2025
Room is nice and clean. Carpark is not free, charges £6. Breakfast is ok, has eggs, milk, bread, yoghurt, fruits, etc.
Terjemahkan
Tanggapan dari Properti: Hi, thanks for the review. We're happy to see you were satisfied with the hotel's cleanliness. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Manager.
Ann
Standard Twin Room
Check-in Apr 2025
Bepergian dengan teman
1 ulasan
10.0/10
Fantastis
Diposting pada 31 Mei 2025
Friendly staff, working hard for guests. Room was clean and comfortable. Breakfast good.
Terjemahkan
Tanggapan dari Properti: Thanks for the perfect rating, Ann. We're glad you felt the team were friendly and helpful. That's what we like to hear! Making sure you have a clean and comfortable room is our housekeeping team's top priority. We hope to welcome you back and All the best, Martin - Hotel Manager.
Tamu
Kamar Standard Double
Check-in Mar 2025
Pasangan
1 ulasan
7.0/10
Diposting pada 21 Apr 2025
Convenient location and pleasant staff but very disappointed with the overall food quality. Would not wish to revisit.
Terjemahkan
Tanggapan dari Properti: Hi, thanks for the review. We're happy our location was convenient for your stay. We appreciate the feedback and please feel free to drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Tamu
Standard Twin Room
Check-in Feb 2025
Bisnis
1 ulasan
5.0/10
Diposting pada 27 Mar 2025
Basically my room was not up to standard, to didn’t work, poor pressure on the shower, dirty carpet and an uncomfortable bed. I have complained to the duty manager and she apologised and was happy to refund all costs to you as I didn’t book directly with the hotel. Could you confirm you will return my funds once the hotel has reimbursed your company? Kind regards Paul Temperley Holiday inn express, Stoke on Trent, UK 26.3.25
Terjemahkan
Tanggapan dari Properti: Hello, thanks for the review. We highly appreciate the feedback and please drop us a message so we can discuss this. All the best, Martin - Hotel Manager.
Daz Furbur
Standard Twin Room
Check-in Jan 2025
Pasangan
23 ulasan
10.0/10
Fantastis
Diposting pada 1 Mar 2025
Wonderful one evening stay in the holiday inn Stoke. Greeted beautifully by Laura on reception, always smiling and helpful. Cannot praise the team enough each and everytime we stay! Room is excellent and heater provided within minutes upon request. Thanks again all, we will see you very soon ☺️
Terjemahkan
Tanggapan dari Properti: Thanks for the 5/5 rating, Daz Furbur. We're happy you enjoyed your experience with us! We're committed to delivering a great experience to our guests. We're happy to see you were impressed. We hope to welcome you back and All the best, Martin - Hotel Manager.
Edirin
Standard Twin Room
Check-in Des 2024
Bepergian dengan teman
1 ulasan
8.0/10
Luar Biasa
Diposting pada 19 Jan 2025
Place was lovely
Terjemahkan
Tanggapan dari Properti: Thanks for the amazing rating. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, Martin - Hotel Operations Manager.
Tamu
Standard Twin Room
Check-in Okt 2024
Pasangan
10 ulasan
10.0/10
Fantastis
Diposting pada 16 Nov 2024
I love this hotel I’ve stayed in here a lot in the past when I’m seeing family very good and polite staff and welcoming I do recommend this to everyone
Terjemahkan
Tanggapan dari Properti: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. The team will be happy to know their service was worth mentioning. We hope to see you again and All the best, Martin - Hotel Operations Manager.
EllistonBrady-Elliston
Kamar Double Standar dengan Sofa Bed
Check-in Sep 2024
Keluarga
5 ulasan
7.0/10
Diposting pada 13 Okt 2024
Check-in was long as people were paying for the car park. They gave us a room for 2 bit there was 3 of us. Told reception, and after 30 minutes, we were told to move rooms. Sleep was okay. AC/ heater didn't work, beds were okay bit hard. The shower had low water pressure, making showers a long time. The breakfast was awful, too many people not enough tables. Greasy, stale bread, pancake machine didn't work. Kept running out of everything.
Terjemahkan
Tanggapan dari Properti: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Martin - Hotel Operations Manager
Tamu
Standard Twin Room
Check-in Apr 2025
Pasangan
4 ulasan
9.0/10
Sangat Baik
Diposting pada 19 Mei 2025
Good location for terminal 4 passenger
Terjemahkan
Tanggapan dari Properti: Thanks for the amazing rating. It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, Martin - Hotel Manager.
Tamu
Standard Twin Room
Check-in Jul 2024
Keluarga
1 ulasan
9.5/10
Menakjubkan
Diposting pada 6 Agt 2024
Very friendly staff. Very efficient. Good value for money and breakfast was well cooked and prepared with the staff being attentive and helpful.
Terjemahkan
Tanggapan dari Properti: Thank you for the fantastic review!Martin - Hotel Operations Manager
Shavon
Kamar Standard
Check-in Jun 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 24 Agt 2024
I really enjoyed my stay with my family here on my birthday,everything was amazing, would definitely stay here again.
Terjemahkan
Tanggapan dari Properti: Wow, 5-stars! Thanks so much, Shavon. We're glad to see you had an enjoyable stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Tamu
Standard Twin Room
Check-in Jun 2024
Keluarga
1 ulasan
10.0/10
Fantastis
Diposting pada 10 Jul 2024
The staff was friendly and helpful the breakfast was good. The cleanliness of the room was excellent and had a good night sleep. The only minor complaint from myself is that they closed the bar early so was unable to have a quick pint 🙁. But would definitely use again if in the area.
Terjemahkan
Tanggapan dari Properti: Wow, 5-stars! Thanks so much. We're glad you felt the team were friendly and helpful. That's what we like to hear! What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We appreciate the feedback and we hope to see you again. All the best, Martin - Hotel Operations Manager.
jeffera
Kamar Double Standar dengan Sofa Bed
Check-in Mei 2024
Pasangan
12 ulasan
10.0/10
Fantastis
Diposting pada 27 Jul 2024
Pleasantly surprised. Definitely would rebook. Also had gluten free station for breakfast which was a nice bonus
Terjemahkan
Tanggapan dari Properti: Wow, 5-stars! Thanks so much, jeffera. We're thrilled to hear you had a pleasant stay. We hope to see you again and All the best, Martin - Hotel Operations Manager.
Conrado III
Standard Twin Room
Check-in Feb 2025
Pasangan
1 ulasan
9.0/10
Sangat Baik
Diposting pada 28 Mar 2025
Veryy good place to chill.
Terjemahkan
Tanggapan dari Properti: Thanks for the amazing rating, Conrado III. Knowing you had a good stay brings a smile to our faces! We hope to welcome you back and All the best, Martin - Hotel Manager.
Tamu
Standard Twin Room
Check-in Nov 2023
Pasangan
10 ulasan
8.5/10
Luar Biasa
Diposting pada 3 Jan 2024
Staff are friendly and helpful. Steve is smart and good at problem solving. I’ll highly recommend for stay.
Terjemahkan
Tanggapan dari Properti: Hi, thanks for taking the time to review our hotel! We're glad you felt the team were friendly and helpful. That's what we like to hear! Thanks for the recommendation and we hope to welcome you back. All the best, Martin - Hotel Operations Manager.