Stevenage North

Friendly staff. Great sleep. Good selection for breakfast and tasted delicious. Close to the old town took about 15 minutes to walk to local pubs and bars. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Premier Inn good night promised delivered. From the moment we arrived till the moment we left the hotel staff were amazing. Nothing was too much trouble. The Manager Tara, made sure that our stay was comfortable. We have a son with autism and sometimes the initial welcome and interaction with staff can make our overnight stays fraught. Warm welcomes and empathy made our son relaxed and very happy. The hotel and restaurant were very clean and we all slept well. We will be back again. We'll done Tara and the team!

A clean and well-run Premier Inn with an ideal location for Hertfordshire and Luton Airport. We had one overnight stay having travelled from Luton Airport earlier that day, and staff could not have been kinder, friendlier or more helpful. Very well organised from arrival to departure. Very much appreciated. Thank you so much!

We had two rooms for two nights and would recommend this hotel. The staff were all really helpful and polite; very chatty and friendly. Certainly couldn’t fault them at all. Rooms are as usual for a Premier; you know what you’re getting, comfy bed, blackout curtains. We slept really well and had a quiet room, despite being near the lift and door. There was plenty enough parking and it’s right near a large Sainsbury’s, if you forget anything or need any supplies. Breakfast both mornings, which was lovely; continental and cooked options. During peak times it’s cooked in bulk and ready to help yourself; when quieter they cook to order for you. The dining area is nice, and also has a bar. My only negative is that I ordered Mac n cheese one evening; I would have put money on it being a tin of Heinz, but sold for £12.99. The look, taste, texture and quantity; exactly Heinz. I could be wrong, but I certainly wouldn’t spend £12.99 on it again. Nothing else to fault, would definitely recommend the hotel.

I was very lucky to find a room on the day my father had to be taken to the nearby hospital as an emergency. Sharon and Tara were wonderful and very understanding of my current circumstances. The fact that I did not have to worry about my overnight stays and could concentrate on my father during his admission was very helpful. One less stressful thing to think about. Thankfully the Premier Inn now has The Social, a new restaurant within the hotel. (The previous Beefeater has been permanently closed). Kian, Lucy and Lewis were brilliant hosts during both the Premier Inn breakfasts and dinner. The dinner menu although small has something for every one. My choice would be the Chicken Katsu Curry. The double room I stayed in was spacious and comfortable. We managed to sleep well despite the reason for our visit. Lizzy was a superb housekeeper and the room was very fresh and clean after we requested a clean. We are very grateful to the team for making our stay comfortable and pleasant, hopefully to return but for a better reason.

Great hotel!!! Had an absolutely brilliant stay here. The food was lovely and obviously the bar for me. lol. The best experience of my trip was the staff. All so lovely, genuinely and couldn't do enough for me. Especially Tara and Lucy. Thanks for making my stay extra special. See you all again very soon x