Protea Hotel Stellenbosch and Conference Centre

酒店風景不錯 ，就是太大了，是一幢幢小別墅，房間來回酒店餐廳有點遠。房間還算乾淨，就是燈光偏暗，不利於有化粧需求的女性。

Great hotel with spacious rooms, pool and a very well equipped fitness room. Great staff. It is located in a beautiful wine district and close to a golf course. If you are not a wine and/or golf enthusiast the hotel feels a bit in the middle of nowhere. You should have access to a car if you choose to stay here.

That was more a hostel than a hotel of the Marriott Bonvoy group. Really disappointed. The front office team was a kinda rude, instead of getting a warm welcoming and an introoduction about the hotel they just put the card machine in front of you to pay. As an ambassador you normally get an upgrade to suite, not at Protea Stellenbosch. The only thing they offered as an old bigger guest room, not acceptable at all. Even if the hotel is fully booked, someone should get back to you at the next day and check the options again, not professional at all. At the breakfast they offer some cheap range of cold cuts and cold boiled eggs. (Egg station is avaiable as well if you wanna wait 10 minutes in the line). Staff doesnt pay attention at all if you wanna order a fresh coffee, thats different in other protea hotels, for example the fire and ice and cape town. The pool bar was closed and the pool was not clean, a No Go if you offer those services. The bar should be opened until 10:30 PM but the waiters wanna close already at 10:10 PM. Overall lazy staff and a real bad management neither in F and B or FO department.

Stayed for 7-days Business over Dec 24 & Jan 25 The room: Old dated, small and not modern as advertised. ❎ Spectacular views of the mountains.✅ Better hotels for same price around. ❎ Very loud extractor fan in the small bathroom and very small shower.❎ At 14:30 my room was still not turned over.❎ Swimming pool: No character. It’s just a hole with water. Old plastic loungers.❎ “Die Wingerd” restaurant: All evenings I tried different starters & mains and most were not bad. ✅ One evening I ordered the Chicken & Prawn Curry. No prawns in sight…. Not even one! When I asked about it, they have forgotten to add it!❎ The bar: Bar has no personality. Just a place to get a drink.❎ “The Cultivar” Restaurant (for morning breakfast): Unbelievable breakfast buffet and the most modern area of the hotel.✅ Room service: As I arrived late on the first day, I decided to get room service. I ordered pork ribs. It definitely was not pork, but beef ribs. Staff really friendly.✅ Very “dead” hotel with no “atmosphere”. Nothing happening here and this was over New Year!❎ Although not terrible, I would rather recommend other hotels in the area at the same rate.❎

Staff at this property consistently exceeds expectations - Duty Manager: Leroy ensured another memorable stay - Hyron at reception exhausted all avenues to make our stay exceptional - The views are picturesque, the ambiance great - all room types are larger than the average hotelrooms - We stayed in an executive room with breathtaking mountain views - A must stay for atleast 3 nights - Will keep returning.

Newer again!!!! Not a Marriott Standard at all! This hotel was a very bad experience. I can not see why the hotel was described as "modern"?! Nearly Everthing is old and they are so many parts that smells bad. We trusted the Marriott brand, but were extremely dissapointed. At reception it smelled but I couldn´t identify it.. Everything is dark furnished and not really friendly. The room we had was C07. Nice size and view. But this was it! The bath tub which was supposed to be white was rather reddish/brown, never would have used it- the sink of the washing table was brown/black. The shower smelled badly, I only entered it with bath shoes and tried not to touch anything- When we arrived the corridor was not cleaned, feathers of any not identified birds, and some old used tisues. In the wardrobe as well, there was garbage from the guest before ? When we walked through the corridor we saw other rooms which were about to be cleaned and we saw the old matresses, without the cover. They were dark yellow/brown. I didn´t want to think of how old this mattresses were :(( disgusting. We wanted to use the pool - the good thing: it is really big. But when you want to go, you need to ask for pool towels, why they are not in the room from the beginning, no idea- So we had to organizw the towels. They were in the size of hand towels?! I was not able to use for my whole body. Why is this named a pool towel ? There are some old plastic sun chairs around the pool - Obviously with no covers. So we tried to use the "pool towel" but I could only sit on it, it was too small to lean down on the sun chair.... So not really a nice "Wellness Eperience" to sit on the plastic chair on a small towel. The water seemed to be clean and it was nice to swim. But if you use swimming goggles you see things on the floor which you do not want to see. All dirty. You need a pool cleaning machine to get this brown this off the bottom. But apparently this is not used here. The side of the pool is old and the there were broken Tiles outside, when you try to get out. I had to take care not to hurt myself. One evening we came back late from dinner and were told the the ceilling from our room came down. Apparently a water problem. I saw the whole and took a foto! I couldn´t believe it!!!! Luckily we were not there, and good luck that it happened at night. BUT the hotel was not able to inform us during the whole day. So we had to pack our staff at 22:00 tiered as we were and got moved to another room- this was named executive. (nr 104) The room has a nice view and it seemed to have new furniture - but I was wandering where the bad small of the toilet came from??! We did not find out. There was not a possibility to open the big window. Only a verry little part of it. (a very small window flap) and this didn´t help. In the middle of the room was a little bath tub (new- yippi!!!) but when we wanted to use it, the water was only coming out a bit more than water drops. And there