Scandic Royal Stavanger

Breakfast was great and we liked our room. However, less than 24 hours after we checked out, I realized I’d forgotten my new North Face jacket in the closet in our hotel room. I called the hotel and they told me to email a picture of the jacket, which I immediately did. Since we were still in the area, we returned to the hotel. The ladies at the front desk said my jacket had been found and they were just trying to locate it and asked us to wait. We waited for an hour. They said they couldn’t find my jacket. Several of the ladies contradicted each other each time we asked them what was going on and why it was taking so long. They finally said the jacket couldn’t be located. They were supposed to follow up and tell me what they would do to make this right. The hotel never followed up. One of their employees called and said the hotel wasn’t going to do anything about it and told me she was calling from her personal phone. Sadly, there are some dishonest employees working at this hotel and someone took my brand new jacket that I’d only worn once since I bought it that week.

飯店環境和服務很好，早餐如果趕著出門也可以事先預訂餐盒。但自助早餐的種類，台灣人吃不慣，很多麵包和乳酪麥片等，沒什麼熱食。冰拿鐵不好喝很甜。 飯店附近有很近的佈道台巴士接送點，可以上網先訂購。

Awesome Hotel, Direspectful Guests I've had ups and downs during a short stay in this hotel, but the downs were solely related to the other guests during breakfast. The staff, the pool and sauna area, the room, and the location were all super nice. We were even surprised with a room upgrade upon arrival 🤗 Also, this is potentially the best-cleaned room I've ever experienced in Norway (seriously). I would just suggest having someone check the room/hour booked for breakfast and communicating that you can only go to breakfast at the designated time slot. Otherwise, you won't be let in. Despite having a system where guests can book a breakfast slot, almost no one respects that. The outcome is that breakfast is overcrowded, with many disrespectful people leaving mess everywhere. That is the one thing I hated during my stay. I know that the hotel staff is trying to put things in "order," and that is appreciated. I mean, the fact that you can reserve a time to go to the pool when there are no kids around and the fact that the pool is open until 11:00 PM were highlights. And please, please don't ever change that! All in all, I recommend staying here. The breakfast won't be the most pleasant experience during weekends, but all the other things make Scandic Royal an excellent hotel in Stavanger. P.S. I've seen others commenting that the hotel is too loud. My room window faced Folken (a concert house), and there were people partying outside, but I couldn't hear anything as long as my window was closed.

No notification during booking, entire hotel was under renovation. No pool, construction out in the open of the lobby without proper masking off areas. Construction dust and noise all day. I only booked this hotel for the pool amenities, so it’s pretty awful that I was never notified it and half of the hotel was under construction.

Room for improvement For a more expensive hotel it does not quite live up to the expectations. Some stains on room carpet, small bathroom, water leak in the car garage. Breakfast area is not big enough for the amount of guests making it too crowded. The room temperature overrides automatically and lowers the temperature after a while even if I put it higher.

Lovely hotel, very convenient to both old and new Stavanger, with good transport options very close. Clean room of good size, and really excellent breakfast. Friendly staff.