Aizhamal
18 Agustus 2024
No bed for my child was in the room, it took an hour for the bed to arrive. During that time, we noticed that the room was quite dirty and had hair from the previous occupants all across the bathroom.
The toilet seat was stained, dirt and debris all over the carpet floor, stains on the wall and filthy skirting birds.
No fridge because it wasn’t a “premium room” so I had to get a sticker from reception and ask them to hold items in their fridge.
After complaining to reception, we weee moved to a better room, but the same issues were prep at, however not so bad.
Still, no bed was prepared upon arrival, my son was sleeping and 2 hours after mentioning to reception there was no bed it finally arrived.
Easy check in and out though, refreshments available on arrival and a decent gym, swim sauna facilty.
Finally, it’s worth mentioning that no windows can be opened and the rooms are very musty and stuffy, you depend wholeheartedly on the air conditioning which is not on upon arrival and takes hours to clean and refresh the air inside the room.
Avoid, only positives are the location and wellness facilities.
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