MickNweezy
13 Maret 2025
I stayed at this Middlesbrough hotel on 12th March as part of a business trip, and I must say I was profoundly disappointed, particularly given the "executive" upgrade I had purchased. Room 115 was far from the standard I expect from a 4-star establishment, let alone an upgraded room. The decor was dated and frankly, grubby. The lack of basic toiletries was a significant oversight, and the overpowering smell of TCP or disinfectant was extremely unpleasant and lingered throughout my stay. I'm genuinely perplexed as to how this room could be classified as "executive" and would appreciate a response from the hotel explaining this....... While the accommodation was a major letdown, I must commend the hotel on two aspects. The gym access was a welcome addition and a great way to unwind after a long day. More surprisingly, the evening food was exceptionally good. Given the poor state of the room, I had low expectations, but the quality and taste were genuinely impressive. Unfortunately, the poor room experience has overshadowed the positives. It's a real shame, as the food and gym were excellent, but I simply cannot justify staying here again. For future business trips to Middlesbrough, I'll be returning to the reliable comfort of a Premier Inn.
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