Hotel Bintang 4 Staines Populer

Great hotel, great service, superb location on the river, fabulous rooms which encompass the original features of the building and one of the best breakfasts I’ve ever had while travelling! Delicious!

At The Old Town Hall, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary parking is available for guests.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at The Old Town Hall come furnished with linen service to cater to your needs and comfort.A number of rooms feature television for guest amusement and enjoyment. In the apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests.

The staff was very nice and helpful and was always available to answer questions. The food was also very tasty and reasonably priced. However, the cleanliness of the room left a lot to be desired, with spider remains in the bathroom, sticky eyelashes from the previous guest on the table and crumbs in the bed. There are no sockets directly near the bed and you definitely have to have an adapter with you.

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Service is very good and the staffs are very friendly.

With a stay at Staines City Centre by Charles Hope in Staines, you'll be a 1-minute drive from Thames River and 7 minutes from Thorpe Park. This apartment is 6.5 mi (10.5 km) from Windsor Castle and 7.5 mi (12.1 km) from LEGOLAND® Windsor.Featured amenities include express check-in and express check-out.Make yourself at home in one of the 11 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.