St. Lucia Safari Lodge

The facility is very clean and the staff is friendly. We enjoyed our stay until we realised that our car got crashed on the side and when we requested for footage so that we can get hold of the person who did that, we were told that the cameras are not working 😕

The room advertised is not what we received. Too expensive for the offering Definitely not 3 star. That should be investigated . The crockery&cutlery etc were terrible, not enough dishes for a self catering place. The stove top was rusty No dish cloths/ swabs to clean up No towels The roof leaked onto the one bed All vehicles had to park in the place designated for outdoor dining /braai area. Place is very tight The security chills in the reception area and does not patrol People were noisy and the security had to be told to shut them up. Not well managed.

Please don't book at this property , I arrived to check in and was then told by the receptionist that they don't have a reservation for me - I showed her all the documentation to prove that I booked certain dates, she then goes on to tell me that the chalet belongs to someone else even though its on their resort. She then proceeds to call someone on the phone and they speak in Zulu for a while she then hands me the phone and the lady on the other end tells me that she is not in the area to give me the keys . Here I am with 2 young kids first time in the area and I had no other better option . The manager of the resort then calls me and proceeds to be very rude like I was in the wrong and he is trying to help me - swears ,etc. . They then offer me another chalet not what I saw online and booked - it was filthy and the small was nauseating to say the least and says its this or nothing - i had booked a luxury chalet which costed much more that what they was giving me. i had to look for other accommodation , thankfully it was still early and we found a really nice place for much cheaper and which was much more better !! It was our 15 year wedding anniversary on the day and o promise this resort made our day the worst memory - Please don't trust this resort as what they sell online is completely not what you get when you get there !!!