Wellness Hotel Astra

“I had a wonderful stay at the Astra Hotel. The staff were incredibly helpful and kind, making the experience even better. The hotel is a great choice for families, offering a comfortable and welcoming atmosphere. While everything was very good overall, there’s always room for improvement, so I rate it 4 stars. Highly recommend for anyone looking for a family-friendly stay!”

We stayed at this hotel for 5 days while skiing in the beautiful hills of Krkonose. Our stay was simply wonderful - all the staff at this hotel were absolutely lovely. I have food allergies (to gluten and dairy) and eating out can be very difficult, however chef Radek has made eating at the hotel a wonderful experience. He give me information about each dish, so I could make an informed choice. He also cooked dishes specifically for me when possible - honestly this is such a lovely thing to do as I'm usually limited to 1 dish on a menu in a restaurant, here I had a real choice of dishes each day. We all thoroughly enjoyed the food - traditional Czech cuisine done very well, plenty of option and superb staff that worked very hard each day to make our stay lovely. From the ladies that cleared away dishes and always remembered to bring me some gluten free bread and dairy free milk, to the waiting staff - Ondra, who was very attentive, remembered our favorite drinks and always had a ready recommendation for a drink with a dinner, to wellness and reception staff, who helped us with reservations. The cleanliness in the hotel was great too, it's very clear that the staff at this hotel do their best for their guests. We had a delightful stay that we will remember for a long time, thank you!!!

Wir waren im hier für einen kurzen Skiurlaub und sind im Großen und Ganzen zufrieden. Die Zimmer sind ok, es war sauber, Essen vom Buffet war auch gut. Es mangeld an Parkplätzen. Ein Raum zum Unterbringen der Skiausrüstung wäre wünschenswert. Das Personal ist nicht durchweg freundlich und gästeorientiert, aber größtenteils bemüht. Der Wellnessbereich ist klein, aber sehr schön. Allerdings gibt es zu wenig Handtücher. Skibus fährt unweit vom Hotel, ist aber immer überfüllt. Taxi ist eine relativ günstig Alternative.

Der einzige Pluspunkt ist die schöne Lage. Zwar etwas versteckt aber super Aussicht auf das Skigebiet. Die Zimmer sehr hellhörig, klein und einfach mit winzigem Balkon gerade so für 2 Personen zum stehen. Es gibt keinen Safe und keine Möglichkeit Skisachen zu trocknen. Das Personal sehr wortkarg und kurz ab. In deutsch wurde nicht gesprochen.