Bunnie
2 September 2023
Arriving at dinner time, Holiday Inn’s front desk staff was amazingly helpful. ******* WAS NOT. I ATTEMPTED to check in with a confirmed, fully paid ******* booking. The hotel had no record of my booking. After more than 30 minutes of trying to contact *******, I just paid the hotel directly so my older parents could get to their room. I will NEVER use ******* again.
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