Hotel Spa di Nairobi

Faye with housekeeping was friendly and kept the room nice and clean. All of the staff were friendly and attentive. As a an athlete and swimmer, it was nice to have an adequate pool to exercise in. The breakfast was very good and we enjoyed the different choices. As an extensive traveler I think this hotel is overpriced for the offering. I might consider staying again if the room rate is lower.

Very satisfied with the hotel, from the security guard to the front desk to the hotel manager, they are all enthusiastic and smiling. The bar and restaurant on the first floor of the hotel is very convenient for eating. I was particularly touched that the beautiful woman who looked like the lobby manager helped me book a taxi to the airport. Due to language barriers, I can only simply say ”thank you”. I will stay here again when I go to Kenya next year. Thank you again!

The room is very big and comfortable! I highly recommend it. If you are on a business trip here next time, this hotel is my first choice! It is very important to stay comfortably when going to such a far place. I recommend it!

新開幕酒店，有我喜歡的陽台房，距離Wilson機場30分鐘，酒店有夜晚的保安，感覺很安全。幫忙叫車，服務很好。餐廳食物不錯。下次還住8樓。

This review is a little late, but I still have to praise the Nairobi Marriott Hotel! ! ! Because the JW Hotel in Nairobi made me fall in love with this city! ! ! This review is not exaggerated. As a person who stays in a hotel 200 days a year, I still have a little experience in staying in a hotel. First of all, I have traveled to most of Africa and stepped on countless pitfalls. The overall accommodation experience in Africa is indeed a bit sour 😜. JW is definitely cost-effective in Africa! Although Africa is not short of old luxury hotels (the prices are also eye-popping 🤐). But JW can definitely be called a new star in high-end hotels in Africa. The hotel building is a Gemini glass curtain wall with a modern architectural style. It is also a new landmark in Nairobi now (and we can proudly say that this hotel was built by our Chinese company)! ! ! 😁😁😁 The decoration and hardware maintain JW's consistent high standards and high taste, while also incorporating African style. The gifts with African characteristics in the handicraft sales area are also sold at a conscience price. It is said that they are carefully selected by big names in various African countries, and the price is very affordable. If you want to buy handicrafts and gifts, it is recommended to choose from JW first. I really feel that I am wasting time after visiting N legendary handicraft markets and flea markets. They are completely incomparable to JW. The most important thing is that the goods are genuine and you don’t have to worry about buying expensive or fake goods! ! ! (I always suspect that JW is worried that its guests will be cheated, so it specially helps guests to screen so many good things in advance), because the price is really touching, and I thought I heard it wrong several times, because it is cheaper than the market! ! ! The breakfast is very international and can basically meet the different tastes of guests from all over the world. It is recommended to go early, because there are really too many types, and you can’t taste them in a short time... 😅😅😅. There are several specialty restaurants from different countries for dinner, American steakhouse, Asian fusion cuisine, the dishes are excellent, and the decoration design is also very innovative! I really love the spa and the traditional Kenyan tendon massage opposite the hotel. I still can't leave after three consecutive massages... I strongly recommend to experience it. It's a rare relaxation during the journey. After the massage, you can definitely be fully revived! ! ! The Golden Key helped us customize the perfect travel route. We could have gone to Masai Mara to chase the Big Five of Africa and gallop across the vast African savannah... (childhood dream) Unfortunately, we caught up with the once-in-a-century flood in Kenya, so we didn't get on JW's handsome mecha tank 😂😂😂. Because the hotel has just opened, the linens are all new and the mattresses are very comfortable. The coffee downstairs is Kenyan coffee. After drinking it, I feel that the so-called Kenyan coffee I drank before is all made of beans? It is full of floral and fruity aroma, and it doesn't taste like coffee. Desserts must be eaten! ! ! Exquisite and delicious! Finally, a big surprise: Jacky, the manager of this hotel, is Chinese! ! ! Check in or need any assistance, just find Jacky!!! Don't be shy to find him, Jacky is so reliable and professional!!! He has super professional knowledge of hotels, there is no question that can be asked, and he actually knows all the well-known companies and brands in all industries!!! It is common sense that Marriott's hotel training system is well done, but the knowledge capacity of senior management is too terrible!!! If you are interested in the hotel industry, you must find this great god to chat when you have the chance! A rare learning opportunity!!! It's a pity that I forgot to take more photos of the hotel interior, and only took some photos of the breakfast restaurant, so it may not reflect the excellence of JW. I will take more photos next time I go and make up for it😄 Please don't mind, dear readers! Thank you for your patience in reading🙏🙏🙏 Highly recommended! Highly recommended! Highly recommended! PS: I have specially experienced hotels of the same level in Nairobi🤭🤭🤭

Everything is good. All the staff is very nice. The breakfast was very varied (continental but also local food). The swimming pool on the roof is great if the day is warm.

We booked a five day stay at Sarova Stanley and honestly it was the best decision. From the moment we arrive, we are greeted warmly by the staff and took care right away of our baggages. Upon entry they took care of us with warm towels and refreshments which was absolutely lovely. We arrived early at the hotel at 11am inspite of the check in time of 2pm they immediately processed everything as they gave us consideration because we are travelling with an infant, we are so lucky and did I mention we were given an upgrade! We were always looking forward to breakfast as the food is chef's kis. Location is amazing Pool is always cleaned and not crowded at all. The staffs are very attentive to your needs. Stanley Sarova is indeed a stort to tell and I highly recommend staying especially with family. I highly recommend to stay on this hotel.

Overall it was a satisfactory experience. We only stayed for one night, but compared to where we spent the preceding three nights, it was like heaven!

Since the situation in Kenya is not so good, it is impossible to take a walk around the hotel. Exercising outside the hotel is not possible. There is no supermarket around the hotel, so purchasing miscellaneous goods is not possible. The staff at the hotel are very friendly. There is a simple playground for children in the hotel yard.

The hotel is nice but the staff is excelllllent , from the reception to dinning staff they were very welcoming❤️, i will definitely go back