Hotel Spa di Abuta District

Liburan musim salju kami di Muwa Niseko sangat sempurna. Suite dua kamar tidur yang bersih dan rapi merupakan tempat peristirahatan mewah, dan sarapan lezatnya menjadi daya tarik harian. Namun, yang membuat perjalanan kami benar-benar luar biasa adalah stafnya—terutama Dylan. Pelayanannya yang penuh perhatian dan personal sangat luar biasa. Dia memberikan tips lokal yang fantastis dan mengantisipasi setiap kebutuhan kami, membuat kami merasa sangat disambut. Usahanya mengubah liburan yang menyenangkan menjadi liburan yang tak terlupakan. Kami sangat merekomendasikan Muwa Niseko dan pasti akan kembali lagi.

Hotel permata tersembunyi, pengalaman bersantap di restoran Michelin sangat menyenangkan dan memuaskan. Sangat sepadan dengan harganya, pelayanannya luar biasa! Bellboy hotelnya sangat tampan, dan wanita berambut pendek di meja resepsionis memberikan layanan yang tulus, profesional, serta bekerja sepenuh hati. Staf layanan restoran sangat ramah dan antusias! Pengalaman pemandian air panas (onsen) di luar ruangan sangat menakjubkan, bisa mendengar suara katak dan jangkrik. Lapangan golfnya terawat dengan sangat baik! Ibu petugas kebersihan kamar sangat teliti; saat mengganti sprei, beliau terlebih dahulu menutupi peralatan teh kami dengan tisu. Warna-warna rangkaian bunga dari penata bunga sungguh memikat hati saya!

The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.