Hotel Spa di Wuxi

"首先工作人員服務態度很好，會幫我指路，打掃衞生的阿姨會主動向我問候，餐廳前的小姐姐會主動靠近我收取餐票，對服務人員的總體評價很棒！ 但是衞生很一般，浴室地漏上有之前住客的頭髮（看髮量是女士），不是一兩根，是一卷。櫃子裏有雜物。 其次洗完澡之後，浴室一直有滴水的聲音，滴了得有半個多小時，期間一直無法入睡。 早餐如圖，説實話，可挑選的種類並不算豐盛。"

"Exceptional Stay at Pullman Wuxi New Lake – Top-notch Service and Comfort I recently had the pleasure of staying at the Pullman Wuxi New Lake, and I must say, it exceeded all my expectations in every possible way. From the moment I arrived, the level of hospitality was outstanding. The staff were warm, welcoming, and incredibly attentive, ensuring every detail of my stay was perfect. A special mention goes to Hotel Manager Mike, whose dedication to guest satisfaction truly stood out. Mike went above and beyond to make sure my experience was seamless and enjoyable — from offering local recommendations to checking in personally to ensure I was comfortable. His professionalism and genuine care for guests are what make this hotel shine. The hotel itself is well designed, with spacious rooms that are very comfortable. The facilities, including the fitness center and indoor pool, were immaculate and well-maintained. I also thoroughly enjoyed the breakfast buffet — a wide variety of fresh, high-quality options that catered to both Western and Asian tastes."