Hotel Spa di Qingdao

I had an exceptional experience during my six-night stay at this five-star hotel, and I especially commend Manager Lee for his outstanding service. His professionalism, attention to details made our stay truly memorable. He makes us feel genuinely welcome and valued. The housekeeping service was equally impressive. They were attentive to our needs and even added bed rails to ensure our child’s safety, which was a thoughtful and family-friendly touch. Every detail, from the cleanliness of the room to the personalized care, exceeded our expectations. Thanks to Manager Lee and the fantastic team, we left with wonderful memories. Highly recommend this hotel for anyone seeking impeccable service, comfort, and a welcoming atmosphere!

Overall the hotel staff and service are 4 star. What makes the hotel 5 Star are the rooms and facilities. It is clean, safe, and well maintained. To be fair, I did arrive in early April during the off-season but I was not impressed with the service provided. Staff was consistently difficult to find, or would be crowded all in the lobby. Check-In and Check out was easy and the staff are very nice. International guests be aware, few to no staff speak English or communicate in any other language. The breakfast was not good. Cold and hard food, empty plates, drinks and foods not being refilled, and then having the lights turned off after breakfast was finished being served. Few selections, mainly cheap foods and breads. There are no staff outside, during my time there. No bell hops, no one to guide you to the front desk (Because it is not easy to find at first), no one to help with your luggage. A single staff member stands at the front of the lobby after you enter to greet you. Positives - The room was spacious and very clean. It had most things I needed and the quality of the room and bathroom was excellent. The balcony looked over the courtyard and the ocean which people can see you if you go out but was a nice addition. The island the hotel is on has everything close by and most taxis/Didi’s will pick you up within five minute The area has been developing for many years and is getting better each year. The Qingdao Beer Festival ground are close by (about 30 minutes drive) during the summer, but most activities are in the city about one hour drive away for the rest of the year. For this hotel, the room and facilities are the focus as they are well taken care of and maintained. I am not sure if I would return.

Room is relatively big. Got the city view twin bed room. The bed is bigger than a single bed, probably twin sized bed. The room is in the old wing but at least it doesnt feel old and surprisingly quite a pleasant stay. Valley wing is the newer side. This hotel seems to be a popular conference hotel. In my 4-5 days staying there, there was always a conference held in the hotel. The hotel has larger taxis which can take 5-6pax. The taxi goes by meter so was reasonable. The hotel is very conveniently located, next to MixC shopping mall. There are many restaurants in the shopping mall where we had dinner. There were also many bakeries and a supermarket in the mall. There is also the usual mc donalds, starbucks and luckin coffee. There was also a new songmont shop that recently opened in the mall. For breakfast, there is a lane behind the hotel where we tried the dumplings and noodles for breakfast/brunch. Good price, around 100yuan for 5 pax. Cheap and good.

Great hotel with an excellent location and delicious breakfast. The staff were all very friendly and helpful, especially Alina at the front desk, who provided outstanding service. Highly recommended!

Great location if you book deluxe ocean view you can see cyber beach from your room 👍 I spend 4 nights Hotel staff very friendly, active and helpful. Room was clean and full bathrooms amenities daily fill up