Hotel Spa di Hangzhou

Fuchun mountain resort is strongly recommended for foreigners like our family. Peaceful Lake with awesome landscape made our family to feel refreshing. Chinese traditional style hotel room is quite cozy. Complementary service like taking a picture by photographer is to be made a reservation when check in, otherwise fully booked in case of weekend.

Hotel ini memiliki fasilitas parkir gratis dan fasilitasnya relatif lengkap. Saya menemukan hotel secara acak di Internet dan pengalamannya sangat bagus. Pembersih wajah pelembab dibuat dengan sangat detail, dan persiapan sarapannya cukup kaya. Pelayanan Meiyangyang di meja depan sangat baik dan penuh perhatian. Mereka membantu meningkatkan tipe kamar secara gratis. Pengalamannya sangat bagus tepat di sebelah Stasiun Timur.

It was overall an alright stay, don’t expect Japanese standards. Apparently they had a soft opening period and just opened on April 15. You can see that things aren’t running so smoothly yet, trip.com shows that spa needs to be booked a day in advance, but on WeChat they said no reservations required and we can use anytime. The second day we wanted to use the spa our second time, and was told by a staff we couldn’t use it again, which we were confused about. Later other staff said we could. The spa itself had spectacular views, but the outdoor pool weirdly had half eaten and rotten apples floating around. After talking to the spa staff they said it was for aesthetic purposes and guests must have eaten them without knowing that. Worrying hygiene standards 😨 apart from that overall hygiene seems to be alright. All rooms have our own private courtyard so there are two doors, the main wooden door and then the glass door to our actual room. The main wooden door broke down twice - we couldn’t lock it (more like they didn’t fix the problem fully the first time), which wasted our time as we had to sit around to watch the maintenance staff fixing our door. Breakfast was okay but half the dishes were way too salty for my taste. Weird mix of “Western”, “Japanese” and Chinese dishes. Cheaper to buy on the spot (168 yuan as of today). Service was not up to the standard of a hotel of this price point. The staff welcoming us seems like she was reading from a script, we couldn’t hear half the time even after asking her to enunciate clearer twice. Felt like they were here to monitor us more than take care of us. Instead of “how may I help you?”, they actually responded “what’s wrong?” on two separate occasions. I don’t think this is acceptable! Some staff also do not greet guests properly.

I went to this hotel due to the hype if the Chinese drama and was also attracted by the extra perks they provide. I signed up for the complimentary photoshoot (1 outfit & 3 photos), you can top for makeup & additional photos. The makeup artist was skillful, the photographer was also professional and patient. Overall hotel service was good, Chloe from the reception provider her WeChat for us to contact her if there's any issue. A wide variety of breakfast spreads, the decorations and plating makes the food look appealing. The only downside is the location. As it is at the Xiang hu, it is far from the xihu and most tourist attraction spots. Travelling from the hotel to xi hu area can take up to almost 1hr during the peak hour.

Beautifully located hotel, with great views and access to Qiandaohu. Amazing service by Intercontinental Experience Ambassador Klein, who was able to help with any requests needed. Children loved the services available including electric cars, train, indoor play area. The only area I would say needs some improvement is food choices for children. Very limited choices for what they could eat.

Pohon Beringin Xixi datang ke sini karena reputasinya, dan Anda tidak akan kecewa, hanya penuh kejutan, layak menjadi tempat terindah di tenggara, kota Sanwu, dan tempat makmur Qiantang sejak zaman kuno. Lingkungan hotel dikelilingi oleh jembatan kecil dan air yang mengalir, dengan biji osmanthus di musim gugur, dan aroma osmanthus yang ringan di udara sangat memabukkan. Ruangannya luas dan kehangatan tercermin dalam setiap aspek. Khususnya, Jessica, Frank, Sylas dan lainnya memberikan layanan yang sangat baik. Mereka dengan sabar berkomunikasi dan mencoba yang terbaik untuk memenuhi pelecehan dan permintaan yang berulang. Selain itu, hotel ini berdekatan dengan Xixi Wetland Park, jogging di taman dengan suara burung di pagi hari menjadi kejutan menyenangkan lainnya bagi saya. Kembalilah lain kali, saat kembang api di bulan Maret.

我是很少寫點評的，但是這家酒店真的讓我太難忘，從進入酒店那一刻，就被美，安靜，舒服包圍，內心剎那平靜，一切都是那麼和諧。我住了三天，沒有出過酒店的大門，做了Spa,上了神奇的療愈課，做SPA的春春手法極好，加上儀器一起，真的很棒，很放鬆；療愈課一個小時，我感覺就二十分鐘，其中大概頌缽聲中睡著了，酒店的素食凈化我們的身體，一個人安靜的欣賞每個角落，或者在露台上泡杯茶看看湖面釣魚的人兒，一切都那麼平靜，太棒了，打算一月來住一次了。對了，感謝酒店的每一位工作人員，老公當中要坐高鐵，酒店竟然免費接送，司機熱情周到，太感謝了

房間很暗，雖説為了可持續發展，但這麼暗真的大可不必。而且療愈酒店為什麼就不能讓朋友們來入住呢？實在搞不懂為啥房間都是大床房，雖然都是獨棟式，但比想象中小得多，卧室基本沒什麼走動空間。大冬天的卧室其實不夠温暖，加了個取暖器分分鐘起夜的時候被絆倒。那個單獨的茶室也沒什麼必要，還不如改裝成另一個卧室。朋友洗澡的時候説水冷的不得了。 酒店打車不易，酒店好像有一輛還是兩輛車子，但大部分時間沒空載客人出入。。。所以根本沒法去周邊的莊園和水庫逛。酒店提供的活動是固定時間的，配合不了就衹能錯過。 因為出不去就衹能在酒店用餐，餐食價格不低但味道着實一般，就是家裡用現成醬料炒出來的味道，也兼顧不了色香味😅。 感覺酒店整體主題不錯才被吸引入住，但真的定價過高也達不到在酒店就能放鬆療愈的目標。

Ini adalah pertama kalinya saya menginap di hotel ini dan saya sangat puas. Saya tidak menyangka akan kembali lagi untuk berkunjung kembali. Pelayanannya sangat baik dan luar biasa. Ditanya apakah saya punya saran, saya tidak punya saran karena kamarnya sangat bersih dan setiap anggota stafnya baik tidak peduli di departemen mana mereka berada di lantai pertama dan restoran lantai delapan hangat. Kamarnya sangat bagus. Anda dapat melihat bahwa kamarnya telah dibersihkan dengan hati-hati. Kemudian saya lupa barang-barang saya dan bahkan tidak memikirkannya. Staf hotel bahkan menelepon saya dan menyuruh saya mengirimkannya melalui SF Express. Saya menghitungnya dan tidak perlu mengeluarkan terlalu banyak uang. Tapi pihak hotel nyaman saya dan berkata jangan khawatir. Saya sangat tersentuh dengan ketulusannya. Sangat sedikit hotel yang bisa melakukan ini. Selain itu, saudara perempuan saya menelepon saya untuk memberi tahu saya cara membuat check-in lebih nyaman dan lebih cepat di lain waktu. Saya akan menginap di Grand Hyatt lain kali saya kembali.