Hotel Spa di Al Jazirah Al Hamra

I have been coming to this hotel since 2017, the last time was in 2022. During this time, Hilton became the owner, and everything changed for the worse. Previously, it was Luxury, luxury, no strangers, top-notch service, now it is torn sun loungers, worn towels, plus construction on both sides, and sometimes you can’t go into the sea, it’s dirty. In general, I am of course discouraged. The staff is of course good, they try their best, otherwise .... Only a memory remains from the former Waldorf, I was there last time, and it’s a pity ....

Отель немного устарел, менеджмент не торопится в помощи

1. Leaving the room to the sea at 8 am, I turn on the ”clean up” button. At 6 pm (sunset) on the beach they whistle for everyone to get out of the sea and leave the beach. I come to the room at 6:05 pm - they are just entering to clean the room. You stand wet in the corridor under the air conditioners and wait for them to clean up. It is not clear for whom the green ”clean up” light was on for 10 hours. The most useless thing in this hotel is the ”clean up” button. Lack of organization of the cleaning process (time). 2. The fire alarm went off several times in the middle of the night. 3. Very bad towels both in the room and on the beach: old, poorly washed, with some kind of discharge, stains, grayish. 4. Three times in 2 weeks they gave 20 grams of soap (the size of a coin) to the room. 5. They give two bottles of water per day, 500 grams each. To the room. In 40 ° heat. Usually in the Emirates they put four everywhere. You can ask and they will give it to you, but you have to look for it. 6. The socket for charging the phone at the table is far from the bed. 7. Very bad Wi-Fi. It only works well in the morning until 7 am while everyone is sleeping. Then the whole day until late evening there is almost no signal. But there are two computers in the lobby if you need to check in for a flight. 8. The beach at the hotel. 9. About 90 percent are vacationing: Russians, Kazakhs and Belarusians. 10. The sea is beautiful. We were there in mid-October, the sea was + 29. Very many with small children. 11. Shampoo, air conditioning and gel are topped up, but only if you ask. The quality is good. 12. Nice bed linen. 13. You have to ask for slippers. There was no robe or hair dryer. 14. Strong audibility between rooms. 15. There is always water on the floor in the shower after the shower due to improper design. 16. The air conditioner often turned off by itself for a while, then turned on by itself 🤷♂️.

Seeing the recommendation of travel bloggers on Xiaohong, I chose to go on a weekend trip. It is a very beautiful tent hotel with many activities in the hotel. The breakfast is very good and very comfortable. If it is not time, it is best to stay for 2 nights!