Thyme

We stayed here recently and had a wonderful stay. The Hotel is delightful with stunning grounds. The bedrooms are located in several different buildings dependent on room category. We ate at the Hotel and also the pub, we did encounter a couple of issues with dinner but they were dealt with perfectly. The pub was outstanding and such amazing staff! There is a fabulous Spa and outdoor swimming pool as well. Our Bedroom was amazing and very comfortable. Would definitely recommend staying . Great location to explore the area as well.

Family-run hotel where the daughter and son do their best. We were given a very small cottage where virtually nothing worked. The shower dripped from the ceiling and the heating wasn't turned on, even though it was quite cold. The cottage is in urgent need of renovation and is definitely not rentable, especially not at a five-star hotel price. Considering the overall service, it is completely overpriced. We were there to relax and possibly enjoy a treatment. The fact that we had to ask three times for the breakfast we ordered and had to wait over an hour for the last order (which couldn't have taken more than three minutes to prepare) speaks for itself. The food, some of which was homemade, was very good. The second room we were in was beautifully furnished, a good size and equipped with everything we needed. At the beginning, we were not shown the hotel, so we had to find the spa ourselves, motivated to try the services for next time. A very inappropriate, unfriendly response telling us to leave the reception area immediately destroyed any motivation we had to return to this hotel. I have never seen a SPA area anywhere in the world where you cannot get professional information. A nice hotel that wants to be big and international – but is still in its infancy. Time will tell, but what cannot be changed is the massive aircraft noise.

Food was good, service was up to the mark. Comfortable stay. Room service was decent. Prices at at a higher side but given the service it’s recommended. Bar menu is not so great limited choice in bar. Best part was breakfast they have a wide selection in breakfast. Adarsh was serving us well in dining area

We truly enjoyed our 2-day stay at Thyme. We took advantage of many activities and loved them all - 2 private cooking classes with Chef Alex, who was enthusiastic, knowledgeable and engaging. We loved making garden pickles and strawberry preserves to take home on day 1, and assorted canapes on day 2, which we ate in the herb garden while sipping white wine. We enjoyed our Bothy spa treatment, which was unusual (in the best way) and super relaxing. We also liked the Eastleach walk. There was some climbing over fences and navigating uneven terrain, so if that if that poses any difficulty, I would stick with the garden walk, which is also lovely. We were also happy to stroll around the magnificent, beautifully manicured grounds, filled with flowers, lavender, fruit trees and fountains. For meals, we ate mostly in the Ox Barn, which was beautifully furnished and had outstanding food. I especially loved the pancakes at breakfast and the fish at dinner. Other reviewers have commented that the staff was not particularly friendly or overly helpful. We did not find this to be the case. We received a warm welcome at reception and found the other staff to be great as well. Shout out to Chef Alex, Lucy in the Baa Bar who helped us take some pictures while sitting on the sheep chairs, and Raquel in the spa. My husband liked his spa therapist as well, but I do not remember her name. I really loved this place, but cannot give it 5 stars (wish I could give 4.5 stars) due to some issues with the room. We booked a Divine Double room and were given the Angelica Room on the first floor of the lodge. As soon as we entered, I noticed it was warm and stuffy. Prior to booking I did not know there was no air conditioning. We had 2 fans going and all the windows open (it was a lovely temperature outside) but could not get the room to feel comfortable. In addition, in keeping the windows open, people were walking by, which led to a lack of privacy. Other room issues were - no safe, nowhere to hang anything, very little counter space in the bathroom, no makeup mirror, and nowhere in front of a mirror to dry my hair. One final comment is that if you are celebrating a special occasion, do not expect any extra ‘TLC’. We were celebrating our 33rd anniversary and were given a card and a pack of flower seeds. That said, I loved my time at Thyme and would eagerly return!

Pretty much everything on the Surface level of this hotel is amazing. The rooms are well designed and charming. The Gardens are beautiful and the food is excellent. The staff was kind and were clearly doing the best they could. Sadly this hotel is suffering from mismanagement and has serious operational issues. There is a a lack of focus on the hotel guest. The priority seems to be on the other parts of the business. A lot of time has been put in to the ascetics of everything, but little thought has been put in to the experience of being a guest. This is first and foremost a restaurant and home decor store, the resort seems to be an afterthought. When we checked in the bed was very uneven on one side so we did not get much sleep. We were given a free upgrade to another room for the next two nights. It came with a private garden containing a fire pit. The fire pit wasn’t operational, unsure if it was broken or they don’t have it running in the summer. As it was an upgrade we did not ask about it, however if we were paying for the room it would have been an annoyance. Basic things like the minimal snacks provided and bath salts were never refilled during turn down or cleaning. The bathroom items provided are very limited compared to other hotels at similar price points. The hotel does not have air conditioning. They seem to realize this is an issue and provide Dyson cooling fans. At this price point a mini split system is the bare minimum that should be expected. 5 Star hotels in Scotland have AC despite being a 6+ hours drive North of this hotel. The rooms are not equipped with minibars, if you want milk in your tea you will have to call the reception. This would be strange for a 3 star hotel. It would be less of an issue if they actually brought it when requested. We requested it delivered twice. The first time we had to call twice, the second time we requested it we were challenged that we should just get the milk out of the common area, there is no common area in the garden rooms. Once they agreed to send the milk, it never arrived. We decided against calling again. It should not take two calls, to have something that any other hotel would already have in the room, delivered. The pool is nice, but is outdoors. This is an odd scenario where it is somehow too cold for air conditioning, but warm enough to only have an outdoor pool. In June or July you may get some usage out of it. The spa is nice and the staff is great, but too close to walking paths which means you may deal with noise during your treatments. There are other numerous small things like having to ask for checks multiple times, that would be fine as a one off mistake, but at a certain point it becomes a feature of the hotel. I would highly recommend a visit to the store or a day walking the grounds, but I cannot recommend staying at the hotel. The price point needs to be lowered significantly. I would highly recommend management to bring in outside experts to provide gui

We lunched here at the Ox Barn, from a short-ish set menu. We were expecting to be wowed, as Thyme has a good reputation. It was a cold day but there was no fire burning in the grate. The food was OK - some interesting ingredients and flavours, but nothing that packed a punch. Service was patchy. Overall it felt a bit like everyone was tired after a busy Christmas break.