DoubleTree by Hilton San Francisco South Airport Blvd

Meskipun masa inap kami singkat (bermalam), itu luar biasa. Layanan antar-jemput disediakan dari dan ke bandara sehingga membantu kami menghindari perjalanan Uber yang mahal dan jadwal yang jelas dipajang di meja resepsionis. Staf meja resepsionis menyambut kami dengan hangat dan memberi kami 2 kue cokelat hangat saat masuk yang sangat menyenangkan dan sangat kami hargai karena kami lapar setelah penerbangan panjang. Kamarnya bersih dan luas, dan ada toko minuman dan makanan ringan yang dapat diakses 24 jam di lantai bawah. Selain itu, ada restoran dan bar yang indah di hotel. Kami datang terlambat untuk dapat menikmati menu tetapi kami dapat menikmati beberapa minuman yang menyegarkan sebelum mengakhiri malam. Hotel ini hanya berjarak 6 menit dari bandara yang merupakan nilai tambah tambahan. Saya pasti akan memesan di sini lagi.

Lobby reception staff was poor. I arrived mid afternoon with two very heavy bags. To enter the lobby, you must climb up steps or use a very long extended ramp, which would be challenging for many travelers with disabilities . I requested help at the reception desk to bring my bags into the lobby and in a nasty and unhelpful manner was told to use the ramp. For a second time I requested help and finally, after a long wait, they sent someone to help me with the bags, but they never improved their attitude. When I got to the room, I discovered that it was barely adequate and  certainly not up to the standard I expected for the price. There is no value for money in this hotel. There was no toothbrush or toothpaste. The hardware around the shower door was in poor condition. I had to walk across the busy highway to a gas station  convenience store to buy enough bottled water to get me through the night and morning.  I would definitely never recommend this hotel to anyone and regretted that I didn’t stay across the street.

Is a wonderful wonder traveling experiment?