Quality Inn South Hill I-85

The staff was wonderful. I want to give a Big appreciation to the following people, Thelma, Ernestine, Sharon, Debra, Terrance, Britnni, and many others that I didn't get their names. I came here in an electric wheelchair and the batteries died so I was stuck here until the repair man came. I had no problems to report other than the internet kept going out which was not their fault 😒 🙃 I had my room cleaned every time I requested it and Ernestine done it very well and so did the other young lady that I didn't get her name.

I made the mistake of believing the rating average on both TA and the CH website. Big mistake! Choice Hotels really needs to pull the franchise of this one. This place is both scary and sketchy late at night. First, that "FEMA Approval" for government employees is meaningless. Why? The smoke detector looks like its been stolen, if not outright destroyed. The next thing I noticed was an ash of some type on the nightstand. Tobacco? ****? Who knows? The "hotel bar" on the door looks like its been replaced at least once. Kicked-In, perhaps? The drape in the room has the scars of many burns. Finally, to add insult to injury, at checkout around 9AM, the main lobby entrance doors were still locked for security reasons from the night before. This required a long walk around to the side doors which were unlocked. To call this place a dump gives dumps a bad name. This is one of those hotels in dire need of a full reconstruction from ground level on up. Ths place is bad. Really bad. It probably has a bright future as a "Knights Inn" or an "Americas Best Value Inn". It's likely that Choice Hotels is already aware of this place as they didn't send me their usual online questionaire about my stay. That's a bad sign. Recomendation? You'll be more comfortable -and perhaps safer- sleeping in your car at a rest stop on I-95. Stay away. Far away...

I do not believe room was complele for my arrival. Painting not finished, T.V. not ready for usage.

Carpet is old and worn out. Overall property and stairways need a lot of cleaning. Choice Hotel shows this property as a 3.7 out of 5 rating. I stay at Choice Hotels primarily and this should be rated as a 2.5 star property. I won't be back.

Conveniently located right by the interstate. Fast food places within a minute or two. Better dining within 5-10 minutes. My room was exactly like I had anticipated. Clean sheets and fridge in the room. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

If I could give this hotel 10 stars, I would!! After getting screwed over on my original hotel, I called this hotel which happened to have a room available! The front desk lady, Tavonda Haskins was WONDERFUL!!! Especially with my two boys as we were trying to get to our room!