Sailrock South Caicos

Unhurried. Unspoiled. Unworried. Perfection. Since returning from Sailrock Resort a week ago, I have shared with everyone who has asked us about our trip that it was the best vacation we've ever taken. Because it was just that. A true vacation. Where we didn't worry about a thing. Where we were loved on and cared for by the exceptional staff. Where we truly lost track of time. Do not come to South Caicos or Sailrock if you are looking for action-packed, are looking for a daily itinerary of activities, or thrive on adventure. Do come to Sailrock if you want to experience some of the most spectacular sunsets, silkiest sand, sparkliest turquoise waters and to feel spoiled and seen by the staff. We took the new Miami flight which was easy peasy and spent 8 nights at Sailrock to celebrate our 25th wedding anniversary. From the moment we stepped off the flight and were greeted by Kiki, we felt our worries melt away and welcomed to the island and to the resort. My bag did not arrive (never made it onto the flight at our destination) and my first call to American to sort it out ended in tears (mine). Ashley on the staff said "do not worry - we've got it from here." My bag was delivered the next day with minimal involvement and was able to purchase some necessities in the small gift shop to manage overnight. We stayed in a spacious and immaculately clean Ridgetop Suite (Suite 9A) that was decorated for our arrival to celebrate our anniversary. We were also welcomed with a blue ocean welcome drink at check-in and a complimentary fruit plate in our room. Andre even threw in an extra full-size blue ocean to help offset the anxiety about not having my bag. The bed was comfortable, the views from the suite were lovely and had plenty of room to stretch out and relax on the patio sofa, in the seating area in the suite or in one of two outdoor soaking tubs (one in our own private courtyard area). The primary way to communicate with the staff was through Whatsapp. We used the app to communicate about the missing bag, to request ice or extra towels to be delivered to the room, to inquire about dinner or to request a buggy to take us to the another part of the property. The property is fairly spread out with the main beach at the Cove (with beach chairs, towel service and umbrellas) and the staff happily transports you from place to place because as they repeatedly reminded us "We're on vacation" and they are there to take care of us. Ricky or Junior greeted us every morning at the beach to set up our chairs and get us settled for the day. They also made sure that the Hobie cat, kayaks and paddleboards were set up and would help you get the watercraft in and out of the water (and show you how to use them) throughout the day. This feels like the right moment in this review to shout out the exceptional staff members. Every. Single. One. of the staff is devoted to providing a relaxed and caring environment for guests. From the moment, we walked in, they kne

Sailrock is a beautiful hotel - one of two on the island and the other hotel is just opening up. Very relaxing get away with the Atlantic ocean on one side of hotel and Caicos bay on the other! ALL the staff were super friendly and provided high-end service. A shout out to Kiki and Ashley and ALL the staff.

We stayed 3 nights but wished it could have been longer. This is a beautiful property and the staff are are all top notch. I was lucky enough to have one of the villas. I didn't want to leave. They are very large and the private pool was so great. The water was warm (they can change the temperature) but it made it so nice to sit in and watch the stars at night. So many stars and such a memory. You can get to the beach from villa down a sandy hill. You also have the the cove which they can take you in the buggy's if you don't want to walk. Outdoor shower is nice but lots of mosquitos so be aware. The food was good and lots of choices. Only issue was when they did the beach night and they had too many people at once and it took long time for food to arrive. Otherwise all was great. The massages, ATV tours and cocktail class are all really good. If you want a relaxing vacation or something with activities this is for you. I would come back in a heartbeat.

There is definitely a private island vibe here and it is beautiful and quiet. We have been to several islands over the years and were intrigued by supposed ease of the American Airlines flight that is brand new to South Caicos. One thing to note: if you take that flight - you must go through Customs in Miami and then back through TSA - which is a total nightmare. We had to run to make our flight to NYC. Will never do it again and cannot recommend. As far as Sailrock, while there were many lovely things about the resort including very friendly staff, the poor service wore us down eventually (we were there for 3 nights). Waiting endlessly for food to arrive, housekeeping leaving dishes out for 2 nights in our villa, asking us to leave to go to the airport 3.5 hours early (where there is not even a concession stand yet). It did not ruin our trip and we had a fun time with our family, but ultimately the service was poor to the level of that we would not return. It is a pity because the resort itself is really private and cool.

The place is amazing,i would like to know if there is any other place i can chill for the next few months,❤️❤️and anyone who wants us to explore around south caicos for great sunsets and cool waters.kindly be my guest as we learn the place.❤️❤️

The villa accommodations were grand, the views spectacular, the food very good and the staff was impeccable. Andre and Kiki were truly outstanding and their staff members were the highlight of our stay. We had a 3 bedroom villa with views of the ocean right past our covered lanai and private heated pool. The protected cove on the other side of the property was a recreation lovers paradise. Lounge chairs, beach bars, warm turquoise waters with suspended net floats. Catamarans , paddle boards and kayaks at your disposal all day. Everything you could want was at your convenience. The staff… and I don’t know all of their names, Karley, Sher, Roberto, Kathy, Mario…I wish I could name everyone appropriately. They were the friendliest staff I have ever encountered anywhere! If I get the chance to return I will in a heartbeat!