Sailrock South Caicos

There is definitely a private island vibe here and it is beautiful and quiet. We have been to several islands over the years and were intrigued by supposed ease of the American Airlines flight that is brand new to South Caicos. One thing to note: if you take that flight - you must go through Customs in Miami and then back through TSA - which is a total nightmare. We had to run to make our flight to NYC. Will never do it again and cannot recommend. As far as Sailrock, while there were many lovely things about the resort including very friendly staff, the poor service wore us down eventually (we were there for 3 nights). Waiting endlessly for food to arrive, housekeeping leaving dishes out for 2 nights in our villa, asking us to leave to go to the airport 3.5 hours early (where there is not even a concession stand yet). It did not ruin our trip and we had a fun time with our family, but ultimately the service was poor to the level of that we would not return. It is a pity because the resort itself is really private and cool.

By far the nicest staff I have encountered. My little brother has special needs and the staff was just so friendly and supportive and matched his energy. The villas were wonderful and everything was set up so nicely for us. The beds were incredibly comfortable and clean and the cleaning staff did a wonderful job of cleaning each day. I would say that it was harder to find activities for younger childern. As a young adult I found many things to do& excursions but it was much harder finding activities for my younger brother. All in all this resort was incredible and the staff was amazing.

The villa accommodations were grand, the views spectacular, the food very good and the staff was impeccable. Andre and Kiki were truly outstanding and their staff members were the highlight of our stay. We had a 3 bedroom villa with views of the ocean right past our covered lanai and private heated pool. The protected cove on the other side of the property was a recreation lovers paradise. Lounge chairs, beach bars, warm turquoise waters with suspended net floats. Catamarans , paddle boards and kayaks at your disposal all day. Everything you could want was at your convenience. The staff… and I don’t know all of their names, Karley, Sher, Roberto, Kathy, Mario…I wish I could name everyone appropriately. They were the friendliest staff I have ever encountered anywhere! If I get the chance to return I will in a heartbeat!

My wife and I love beachfront villas with privacy, a heated pool, luxurious accommodations, and great service. We've stayed at top spots like Cheval Blanc in the Maldives, Rosewood in St. Barts, Banyan Tree and Rosewood in Mayakoba, Como Parrot Cay, Ambergris Cay, Jumby Bay in Antigua, and Ritz Reserve in Dorado, Puerto Rico. This time, we decided to try Sailrock in South Caicos. It was a mixed experience—breathtaking beach, complete privacy, and an incredible heated pool, but the accommodations and travel logistics left a lot to be desired. Let’s start with the best part. The view from our villa was unreal—our private pool overlooked the Atlantic, and when the wind was calm, the scenery was stunning. The beach was a dream: two miles of soft sand, crystal-clear water, and absolutely no one else in sight. It felt like our own private island. Now for the negatives: Getting there was a hassle. The resort package includes flights from Providenciales, but the schedules didn’t match our international flights, so we booked a private charter through Sailrock. At $4,500 round trip for an 18-minute flight, I expected a seamless experience. Instead, we waited nearly two hours at a tiny, hot, unairconditioned terminal with no food or drinks. The plane itself was old, tiny, and felt thrown together. On the way back, again, they weren’t flexible with flight times, which was frustrating given the price. While the beach near our villa was stunning and empty, there was no beach service—so we carried our own towels and drinks each day. Worse, the entire beach, while beautiful, was littered with plastic and seaweed that the resort never cleaned up. It was disappointing to see such a gorgeous stretch of sand not properly maintained. The accommodations were the biggest letdown. The villa itself felt more like an old Hilton than a luxury resort. Cheap furniture, dim lighting, a low platform bed, weak water pressure, and a tiny bedroom TV with three remotes we couldn’t figure out. The A/C was a wall-mounted unit—not what you'd expect for the price. No hand shower, no slippers, and flimsy doors. The heated pool and view made up for it, but the rooms need serious upgrades to match the five-star price tag. The resort’s other beach, on the calmer western side, had potential but felt more like a budget resort. Loud reggae music, plastic lounge chairs packed in rows, and attendants who wouldn’t move chairs without management approval. It was the opposite of luxury or relaxation. A few highlights: Kiki, a manager, went out of her way to make us happy, and Chef Randy handled our dietary requests perfectly. As a runner, I was hoping for good outdoor routes, but the area around the resort was all dirt roads with potholes, making running impossible. The small gym was fine, but I missed my outdoor runs. Despite the negatives, we still had an amazing week because of the private beach, the pool, and the stunning setting. Would we go back? Yes, but only for the privacy and

This was the MOST Magical and relaxing vacation of my life. We have been fortunate to stay in luxury hotels and resorts and SailRock stands above the rest. The tranquil location, the gorgeous design of the resort and the serene blue water are just a few highlights, but what sets this resort apart from other "luxury" resorts is the staff! The attention to detail was impeccable. Every staff member we came in contact with knew our name upon arrival and made sure our experience was nothing less than perfect. I have never felt so relaxed on vacation and didn't feel once like we overpaid because we felt as if every cent we spent was appreciated and deserved. We have had the opportunity to stay at Four Seasons, Ritz and Montage Resorts and SailRock made those resorts pale in comparison. The BoneFishing excursion with Gee was one of the coolest experiences. You are literally walking in the Sea! Truly magical. If you are thinking you want to experience the BEST of the island life and sit back and enjoy the nature and tranquility of the Turks & Caicos islands book this resort! Please tell Laverne, Mario, Delli, Juni, Agus, Earl, Katherine, Ricky, Jose', Echo, Dewi, Gee and the rest of the SailRock staff we said hello and we are working hard to come back!

This was our second visit to this resort. Our accommodations were first rate with all the amenities you would expect. The staff is extremely friendly and welcoming. They couldn’t do enough for us including supplying a daily baked treat. Bartenders are skilled in making the best drinks. The food is fresh and is varied every day with 2 locations onsite. This is the ultimate in a quiet and relaxing vacation. Secluded with a beautiful beach and stunning views wherever you look. No smokers or loud guests. This is an upscale vacation with those who need quiet away time. Not a family spot.