Spark by Hilton Clarks Summit

I wish I would have just stayed at the Comfort Inn for half the price. I am a Hilton Honors Member, and I am appalled. I had reserved the room a week ago, and when we pulled up all we could smell was ****. Like strong. Even after taking our bags up, when my husband returned to his truck, it still reeked like **** to the point he was worried it would linger in his truck after opening the door. This isn't in the greatest neighborhood and there was some shady business going on in the parking lot. Once we got checked in and walked down the hall to our room, the hallway smelled like stale cigarette smoke. Ok, we will just order delivery and lock the door. The bed was at least comfortable, and everything seemed to be clean, but you bet I checked the mattress for bed bugs just in case. When my husband took his shower this morning, the lever was jammed and he was only getting luke warm water. There was also a crack down the shower wall and water damage above it in the corner on the ceiling. I was a little concerned about mold. On our way through last week, we stayed at the Candlewood Suites. The bed was uncomfortable and wifi was spotty. Preferring the Hilton based on past stays at them on other trips, I reserved this room at this one, and it was a mistake.

The was the worst Hilton property I have ever stayed at. The property should not have even been open; most of it was still under renovation. There was sawdust all over the hallway when we arrived. Breakfast was the worst; at 8:30am, the only food remaining were 3 bagels. The coffee was all out. The breakfast area has a posted seating capacity of only 8 people. There was nobody dedicated to keeping the breakfast stocked.

Never again. Carpets are stained. Bathrooms are substandard with mildew. Would have left if I could get a refund. No laundry. Had the feeling that nothing in the room wad ever wiped down or clean. Overall not happy.