Jade Mountain

If I could give this hotel six stars, I would! The attention to detail was mind-blowing - from the perfectly pressed linens to the meticulously curated local art adorning the walls. The concierge was a fountaThe perfect mix of professionalism and warmth made this stay memorable. The lobby's elegant design set the tone, but it was the staff's genuine desire to help that truly impressed. The rooms were soundproofed havens of peace, and the bed linens were of exceptional quality. The rooftop lounge provided a perfect end to each dayin of knowledge, guiding us to hidden gems we would have never discovered on our own. The rooftop bar offered craft cocktails that were works of art in themselves, complem

I've stayed in many hotels, but the level of professionalism and genuine care here sets a new standard. The modern amenities blend seamlessly with traditional hospitality. The concierge team went above and beyond with their local recommendations, and the restaurant staff remembered my preferences from day one. The attention to cleanliness was particularly impressive.

One of our bucket list hotels, it was exceptional. We stayed for 10 nights in April and will never forget it. Our room was breathtaking, walking up to the sound of nature at 5am was bliss We loved the uniqueness of the hotel, the design and the extra special touches which you made you feel like VIPs. Everyone was amazing, the food was outstanding we dined at the top of Jade Mountain every night, excited what amazing food we would enjoy, after our fabulous cocktails made by the wonderful Bentley There aren’t enough words to describe our experience except what a special place this is and our memories will stay with us forever!

We celebrated our 10 year anniversary at Jade Mountain. We traveled a lot and have been to all seven continents and this was the best vacation we had! This resort is so beautiful, the atmosphere so relaxing, the food so delicious and the service is just impeccable! We loved the open air concept and the infinity pool in our suite. I love seeing the mountains, the clouds and the stars everyday. It felt so romantic and I felt our relationship was renewed and we became much more intimate. Thank you Jade Mountain! We will be going back to celebrate more anniversaries!

Jade Mountain is a fantastic resort to celebrate special occasions. The service, food, facilities is outstanding! We had an amazing time, we were treated like royalty. The view in our sanctuary was spectacular. We will return to this beautiful place we shared many special memories

We had a beautiful anniversary visit. September is a great time to go. It’s hot and humid but not busy at all. We were the only people on all of our excursions - it’s like having a private boat! Jungle biking is fun - it’s more about local history and plants than hard biking, which is fine with me. You could hang onto the bikes and do more difficult trails if you wanted though. We learned a lot from Hank and got to try fruits right off the tree. Next time we will do more hiking in the jungle, we ran out of time this visit. The snorkeling is pretty good, not the healthiest or most abundant reef, but entertaining for an hour or so. Husband said the diving is much better. He had a great time going out in the boat with Xavier and Tory. Our room was absolutely amazing - as return visitors, celebrating an anniversary and there off-season, the resort gave us an upgrade to a moon suite. The infinity pool is heaven - and necessary after climbing all the steps in high humidity (there is a shuttle, but we prefer the exercise) I had a very nice spa visit with Soraya. Note that there is a spa location at Jade. I ended up in the beach location and had to get a quick shuttle back up the hill. After all the hype about the food, we were a bit disappointed. It was all pretty mediocre. The fish is all reef fish that’s very dense and dry. Chicken tended to be dry, overcooked. Beef is always iffy outside the US. The best dishes were actually vegetarian and shrimp. To be fair, I think it being slow season, the usual chef was away. It’s too bad they don’t have backup to keep the quality high in those times. We did have a favorite server, Vanessa who kept us laughing and having fun. And the bartenders are great - definitely go to Melvyn’s rum tasting. He knows his stuff. We tried even more rums in the Jade bar with Bentley and Parker, who threw in some good education on the history of rum in the region. My biggest tips: hang at anse mamin beach - less people, good food, quiet beach. And be prepared for the transfers - take snacks and Dramamine for the car ride. It’s a pretty drive but winding and bumpy. Better yet, spring for the heli! Third, it would be worth checking that the main chef will be in residence during your stay.