MClub Del Golfo

I have never left a negative review before but feel compelled to write this so that others don’t get duped by the Tripadvisor reviews and the hotel’s ratings like we did. I wish I had seen Diane M’s review before we left. I tried to move hotel within 12 hours of being there but it wasn’t possible due to my T&Cs. There are so many aspects this hotel needs to improve to be a 4 Star hotel by UK standards. It is much more akin to a UK 2 Star. I could write much more but here is a brief summary: The rooms are very small and basic even though we had a ‘Deluxe’. E.g. only one euro socket in the room, air-con ineffective, hard beds, no drinking glasses provided. There is no soundproofing and you can hear pretty much everything from above and next door. The buildings and grounds require significant investment. They are old, run down and poorly maintained. E.g All walkways are damp and mouldy The facilities are average and the photos are very misleading. E.g The pool is probably only 10m long. The food was totally substandard. Very few options and if lucky the hot food was warm but often cold. The worst aspect was the lack of hygiene in relation to the swarm of flies that were present. None of the cold food was covered meaning literally hundreds of flies dined with us, so we had even fewer options. Drinks offer was very limited with no local spirits available with a mixer, only in a cocktail where local spirits were mixed to create drinks. The beer on draft in the bar was good, less so in the restaurant. No drinking water in bottles are provided and you can’t buy them from the shop. If you do have a bottle you aren’t allowed to fill it at the water machine. The hotel caters pretty much exclusively for French guests (who looked like they had a good time) meaning few staff spoke English and very little information was provided in English. This did have an impact on the holiday but it was the hotel overall which was the main problem. The location is very remote with the nearest shop being 5 miles away. There are hardly and bars to restaurants in a walkable distance. No transportation for trips are provided by TUI as it is so far away from Algerho (50 minutes in an expensive taxi). On the upside, the hotel is in close proximity to a beautiful beach and sea. The reception, bar and restaurant staff were very good and did their best to help and understand us. Housekeeping was also good. The hotel management didn’t engage with us at all but this may have been down to language.they have put odd rules in place e.g. sitting at the same table all week. Charging 5€ to change a beach towel. All in all the worst 4 star hotel I have ever stayed in and British holiday companies need to review and in my view remove this hotel from their offer or change the rating to manage expectations or they will have many more unhappy customers.

Worst holiday I’ve ever had hotel was in the middle of nowhere and food was either cold or warm and our room was very very small and smelt of sewer all the time and was also not very clean, The staff could not understand English , We had all inclusive which cost us £2500 and the only drinks we could get was house wine or beer any other drink you had to pay for, please do not go to this hotel

I must start off by saying how courteous, kind and friendly the staff are here at this resort, they are amazing. However, this resort has serious inclusivity issues, if you are a non-Italian or French speaking guest. For the first 5 days of our 7-day visit, all the entertainment, activities and excursions were only French speaking. We did get any English-Speaking guide on one excursion, but other one was 98% French speaking only. The Karaoke, we knew nothing about, as it only the French guests knew about it. All the songs were French, ten interactive quiz was only in French. In fact, I may as well have had my holiday in the neighbouring island of Corsica, as that is French speaking. Of all the 5 English speaking guests we spoke to in the week we were there, everyone was fed up with it being so biased to the French speakers. The resort is heavily represented by a French holiday company, and their branding is very noticeable in most of the resort. Most of the staff did not speak English, which made it a bit tricky. You need to be aware that the resort is very isolated, so it would be recommended that you hire a car. The taxis to neighbouring towns are very expensive, and the bus service I was told was not good.