When I ask for an upgrade twice and offer to pay for it and the front desk refuses it and the hotel is almost empty, I'm going to leave a bad review. Plain and simple. We paid for upgraded rooms through the entire trip and clearly someone lost the memo. The front desk told us we "were in the best upgraded room". Well, it had a physical key, other rooms had electronic key access, a view of a kids play area and a parking lot and according to the hotel map, definitely not the best they could offer. No closet, all the amenities were not included (you had to buy them), formica finishes. 1* room at best. Bike storage was really great, but I would go to Gorizia and skip Novo Gorica.
Terjemahkan