Hotel Spa di Sofia

Location was very good, esp close to the St Alexander Nevsky Cathedral where is the main tour operator gathering points is. The room and the breakfast buffet was great

This hotel is in the center of Sofia, very close to the hotel, with shopping malls and restaurants. But the decoration of the hotel is relatively old. Well, the restaurant is still good, I will continue to stay and recommend it next time.

The room is quite small and the power goes out from time to time. The hotel is in a great location, in the busiest area of ​​the city center. The swimming pool is nice. Free white wine is provided in the lobby in the afternoon, which is great.

Hotel location is very good, next to the subway, the decor is very modern There are a lot of bar activities in the evening, and the Japanese garden is very tasteful. The price is very economical in Sofia.

We were two couples. One in a classic room and one in an Executive room. Always book an Executive room. It is a typical business hotel room, while the classic room needs urgent attention and looks more like a guesthouse. In the Executive room the toilet was poorly cleaned on arrival and remained so throughout the stay (3 nights). Something unthinkable anywhere else. The receptionist was friendly despite his poor English, although he gave us the wrong room he realised when we got to the lift. Breakfast was good. Maybe not what was expected for a 4 star hotel but there was variety including some typical dishes. Complimentary water but only on the first day. Views of a police station, and very close to the Governor's Office and the centre of Sofia on an easy and safe path. No noise despite the casino. The water in the pool was said to be at 29 degrees. But no. It was FREEZING. Overall a good experience for the couple in the Executive room.

The hotel is alright, quite helpful and supportive. The locations is great and the team are very proactive and always willing to help. There is a complementary breakfast which appears ok but doesnt seem to have ample varieties.

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There are subway stations, bus stops, tram stops nearby, convenient transportation, the staff at the main station is enthusiastic, paid 20Lv tips before leaving!

This room is spacious, clean and tidy, the waiters are more enthusiastic and professional, the hotel is strategically located and convenient, and it is an ideal choice for business trips.

When we arrived to park at the hotel we were expected to know where to park and where to go so this made the first 15 minutes unbearable. We were told on many occasions not here. Please provide positive directions in future. The hotel itself after the poor beginning was excellent. The room was clean and serviceable with a good fridge. Although my wife found the bed and pillows uncomfortable I did not. Breakfast had a good selection and the dining area was roomy. PLEASE PLEASE PLEASE someone teach the chef to fry an egg. No matter your preference whether it be over easy, flipped or hard yolk all eggs had a fantastic burnt plastic skirt. TIP use the right kind of oil, don't turn the heat up so high, have the oil warm before the egg goes in, and don't use freezing cold eggs. The hotel organised Taxi's for us and these were excellent.