Hotel Spa di Slough

Though everything was fine with the hotel. I was told on arrival I had booked the wrong room type for myself, partner and 7 year old daughter. Even though on my booking it said 2 adults and a 7 year old and I made a note it was her birthday. The booking also stated max capacity in room 3. Max 2 adults, soda bed for a child. There was a pull out sofa bed, but when we got up to the room, it wasn't made, I called to get bedding and was told I booked the wrong room...I said you just checked us into the room downstairs and saw I had a child with me, you even just wished her happy bday! I said where do you expect her to sleep? They said they would move us to a family room but we're too booked. I said I just need bedding for the sofa bed in here, he said they don't have pull out sofa beds,I was confused as there was one right in front of me! We then eventually at 9pm got bedding Sent up....but no one made the bed, they just dumped in on us. I also booked a room with a city view? Which we couldn't see-only a roof of a building. Whilst most things were fine and they did eventually sort us out. With a tied 7 year old after a long day it wasn't the greatest way to start our stay. I'm not sure if it's a problem the hotel end or the booking via this app?

The location is very convenient. You can take bus No. 81 to many places for shopping and sightseeing. Bus No. 7 charges ￡5⃣️ There are only two stops to Xiqi Road Airport T5, and the frequency is about 20 minutes. 1 bus is from 07:00 to 23:00 in the morning. There are many places you can transfer to the subway at the airport. It would be ideal if you can have a separate toilet🤔 It is very convenient to buy food at the petrol station by walking about 3⃣️minutes👍