The Hilltop Inn

I booked 3 rooms for a wedding..My room smelled like sewer & worse yet had bedbugs. Saw cleaning lady in the morning. Told her but no one has contacted me since yesterday morning. The owner needs to contact me. I call the number & no one answers.

Called a week in advance to book a room owner refused to take a credit card number to reserve my room with the promise that when I got there a room would be available in my name. I called her 2 days before my arrival date to make sure that my room was still available and was told that a group of guys came in and booked all her rooms so I no longer had a reservation. I tried to explain that I needed a room while in town for work (which is why I called in advanced) and was rudely told that she couldn’t help me and there were no rooms available until December then proceeded to hang up on me.