Hotel Pet Friendly di Sint-Joost-ten-Node

Reservation Made 2 adt + 1 chd On arrival a double bed. We waited 1h30 for a decision from the hotel manager (05/19 in the evening) which could have been taken in 20 minutes Thanks to the Trop.Com customer service that I had (line in English available 24/24) the situation was resolved (thanks to my interlocutor that very efficient evening). I advanced the charges for another bedroom suite as discussed with trip.com. This amount was refunded to me within 24 hours by the trip financial department after sending the payment receipts (very fast refund, thank you). Thank you to my interlocutor Christ.... for his efficiency in solving the problem via his customer service. I strongly recommend this site to those who do not know it. Even in comparison of prices (travel, hotel, rental etc) it is: ”THE BEST” ------ Reservation Faite 2 adt + 1chd À l'arrivé un lit de 2 places. Nous avons attendu 1h30 pour une décision du Manager de l'hôtel (19/05 en soirée) qui aurait pu être prise en 20 minutes Grâce au service client de Trop.Com que j'ai eu (ligne en anglais disponible 24/24) la situation à été résolu (merci à mon interlocuteur ce soir là très efficace) . J'ai avancé les frais pour une autre chambre suite comme discuté avec trip.com. Cette somme m'a été remboursé dans les 24h par le service financier trip après avoir envoyé les justificatifs de paiements (remboursement très rapide, merci). Merci à mon interlocuteur Christ.... pour son efficacité dans la résolution du problème via son service client. Je recommande vivement ce site à ceux qui ne le connaissent pas. Même en comparaison de tarifs ( voyage. hôtel, location etc) il est : ” THE BEST”

The location of this place is the hotel's best offering. It is a 5 mins walk from Brussels Noord Station. The shopping belt @ Rogiers is @ next street. As for the room, it is also shared by other reviewers on its aged furniture. However, it is clean and pleasant enough to stay in. I also noted that the hotel took efforts to address some feedback, e.g. adding lights and power points. You need to follow the signs and check in at the adjacent hotel as this hotel closed its entrance and counter. Given the price we paid per night, it is good value for money. Ok to stay during cooler months as there is no air conditioning.

The hotel is located in a quiet place in the downtown area. It is 7-8 minutes walk from North Station. It is very convenient. The next day, I went to Brussels Airport. I took the airport express to North Station for 10.8 euros and arrived in 22 minutes. It is very convenient. It is very close to the center of Brussels and can be reached on foot. It is very good

Very close to metro station and city center, so it's super convenient. The historic decor of the building is quite an experience.

The location is debatable. Very close to the tram and Train Station. But as a neighborhood, it is a bad, scary and unsafe neighborhood. The neighborhood where Noord Station is located is just awful, but it can be nice if you get over the trauma and return to the hotel before late at night. The remaining opportunities in the hotel's ga*** were ideal and the night could be spent comfortably.

When I said my air conditioner was broken and wanted it fixed, the staff said the repair would come at 11pm. However, when the time came, the repair person did not come, and the air conditioner was unusable.