Dash Living on Mackenzie

Ulasan Dash Living on Mackenzie

Dash Living on Mackenzie

15 Mackenzie Rd, 228677, SingaporeLihat Detail Hotel
Dash Living on Mackenzie
Dash Living on MackenzieDash Living on MackenzieDash Living on Mackenzie
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Ulasan Tamu tentang Dash Living on Mackenzie

6.7/10
37 ulasan
Ulasan terverifikasi
Location7.3
Amenities6.3
Service6.6
Cleanliness6.8
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All reviews(37)
Positive reviews(29)
Reviews with photos/video(6)
Great location(8)
Negative reviews(8)
Elynn Thong
Comfy Twin Room
Check-in Feb 2025
Travel with friends
1 ulasan
8.0/10
Very Good
Diposting pada 7 Apr 2025
Overall good stay and good location to assess nearby shop too 😃👍 very easy and fast to check in too.
Tanggapan dari Properti: Thank you for your recognition and praise! The convenient geographical location, the convenience of the surrounding business district and the efficient check-in experience are exactly what we hope to create for you. We are very happy to be your comfortable choice on the journey, and look forward to meeting you next time, and continue to accompany you with warm service all the way!
Guest User
Comfy Twin Room
Check-in Jan 2025
Family
2 ulasan
2.5/10
Diposting pada 4 Mar 2025
The entrance to the accommodation is a lift You cannot check in early, only after 3pm and don’t expect the CS to help you Response was quite slow on the Skype and also over WhatsApp No bottle water, just tap water so take note Booked twin room and they prepared a double room for me Toilet and room has weird smell almost cockroachy smell , hairs on the floor, no slippers, safety box not working, dust everywhere, moldy shower screen, faulty plug outlet, poor sound proofing This is nothing more than a lousy airbnb or Worst than a hostel
Tanggapan dari Properti: Dear guest, We're extremely sorry for your disappointing stay. Your feedback is crucial. We'll work on adjusting check - in policies for early arrivals when possible. Our CS team will be trained for quicker responses. The room - type mix - up and poor conditions are unacceptable. Housekeeping and maintenance are addressing the issues like cleaning, fixing facilities We're committed to significant improvements.
Guest User
Comfy Queen Room
Check-in Jan 2025
Other
1 ulasan
7.0/10
Diposting pada 9 Feb 2025
the location was convenient. Cleand and new. however disappointed at the need to check in an hour later because room not yet ready.
Tanggapan dari Properti: Thank you very much for choosing our hotel and we are sorry for the unpleasant stay experience. The room you mentioned was not ready on time, which caused you to check in one hour later. This is a serious mistake in our work. We have recorded this issue and reported it to the relevant department. We will strengthen process management in the future to ensure that similar situations do not happen again. Your trust in us is the greatest encouragement to us, and we hope you can see our determination and actions to improve. During your stay, if you have any needs, you can contact us at any time. We will do our best to serve you and look forward to leaving you a satisfactory impression!
Loyal forever
Comfy Twin Room
Check-in Des 2024
Travel with friends
3 ulasan
9.0/10
Great
Diposting pada 1 Feb 2025
Very beautiful rooms though small in size but it’s ok and it’s always fully booked so you have to book earlier if you want to stay longer, the checkin and check out is by zoom which I found so awesome and I don’t understand why on the booking it shows checkin is at 2pm and when you reach they claim it’s 3pm which I didn’t like . The place should correct that for upcoming visitors please
Tanggapan dari Properti: Dear guest: Thank you very much for your love for the room! We are sorry for the bad experience. The booking system showed that the check-in time was inconsistent with the actual time. It was our mistake. We have immediately arranged for staff to make corrections to ensure that such problems will not occur again. I hope that we will have the opportunity to provide you with better services in the future and look forward to your visit again!
Guest User
Cosy Single Room
Check-in Des 2024
Solo travelers
1 ulasan
9.0/10
Great
Diposting pada 13 Feb 2025
The location is super convenient! It’s a walking distance away from MRT. Also, the place is very quiet.
Tanggapan dari Properti: Dear guests, thank you very much for your high praise for the hotel's location! We are committed to creating a convenient and quiet accommodation environment for you. The proximity to the subway station allows you to easily reach all parts of the city, and the quiet atmosphere helps you rest at ease. Your satisfaction is our driving force for progress. We look forward to your stay again and we will serve you wholeheartedly!
Yohannes_YeNg
Comfy Queen Room
Check-in Nov 2023
Family
2 ulasan
6.5/10
Diposting pada 8 Jan 2024
Need to check in/out through the lady on iPad. Rooms are small. Cleaning service is once a week only. Location is quite convenient to MRT. Got share kitchen, washing and drying machine.
Tanggapan dari Properti: Thank you for your feedback! We will optimize the guidance for check-in process via iPad. The room is small, we have a variety of room types to choose from, please inform us in advance next time. We will consider the frequency of cleaning services comprehensively. We are glad that the hotel's transportation location and facilities can provide you with convenience. We look forward to receiving you again!
Guest User
Comfy Queen Room
Check-in Mar 2024
Other
4 ulasan
7.0/10
Diposting pada 8 Apr 2024
It’s strategically located , has sufficient cleanliness to ensure pleasant stay,great privacy and excellent pricing vis vis rest.. be careful to choose type of room as they overlap yet not same.. Otherwise great in a city like Singapore ..perfect singly allmost good for two...
Tanggapan dari Properti: Dear Guest,Thank you for your feedback. We are glad that you have enjoyed your stay with us. We hope to be able to serve your accommodation needs again in the future. Stay fab and live well!Best Regards,Dash Living Community Team
Natasha
Cosy Queen Room
Check-in Nov 2023
Family
1 ulasan
6.0/10
Diposting pada 26 Des 2023
There were no person/receptionist in the hotel, like literally there were no person take care of the place, reservation only by online (talking to the person in charge by using zoom), so i feel not really safe and cautious all the time. The room is so damp, which makes the floor feels nasty and uncomfortable to step on bcs the floor is watery. Tissue toilet is already yellowish and not a brand new tissue. The pillow case is smelly and seems like the bed isn’t that clean (still got dust and a bit dirt, and a strand of hair is detected). Wasn’t that good experience tho.
Tanggapan dari Properti: 親愛的客人,您好!看到您的反饋我們深感愧疚,您在入住期間的困擾我們已全部記錄並用心整改:前台將增設值班崗,客房啟動「陽光殺菌計劃」深度清潔除濕,全新密封床品與紙品已全面煥新。我們深知細節決定體驗,期待能以煥然一新的面貌再次為您拂去旅途疲憊,讓每一次相遇都充滿温度!祝您春日安好,盼君歸來~
Guest User
Cosy Queen Room
Check-in Okt 2024
Couples
1 ulasan
7.0/10
Diposting pada 29 Jan 2025
near the train staion
Tanggapan dari Properti: 尊敬的客人,感謝您留意到咱們酒店靠近火車站這一便利之處!出行便捷是很多賓客的心頭好,希望這個優勢能為您的旅程帶來更多便利。期待您再次光臨!
Guest User
Comfy Queen Room
Check-in Jan 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 11 Mar 2025
niceone
Tanggapan dari Properti: 感謝您的認可!我們將持續優化服務細節,期待以更完善的面貌迎接您的下次到來,祝您生活愉快!
Rika J
Comfy Queen Room
Check-in Mei 2023
Couples
3 ulasan
8.0/10
Very Good
Diposting pada 19 Jul 2023
Self check in and out it felt like living in a block of flat
Tanggapan dari Properti: 感謝您的入住體驗分享!很高興自助入住 / 退房的便捷性讓您感受到家一般的自在,這正是我們希望傳遞的輕鬆入住理念。您提到的個性化體驗我們會持續優化,未來將通過更多細節設計(如定製歡迎禮包、主題房型)為自助服務注入温度。酒店毗鄰小印度與地鐵的優勢期待您再次探索,期待下次為您打造更具歸屬感的入住時光!
Anonymous User
Comfy Queen Room
Check-in Sep 2024
Solo travelers
12 ulasan
7.5/10
Diposting pada 23 Okt 2024
Checking in via video is a bit troublesome, and there is no customer service on site. Opposite the hotel is Old Chang Kee. It is a distance to the lively Little India.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you very much for choosing to stay in our hotel and we appreciate your valuable feedback. Regarding the issues of cumbersome video process and lack of customer service on site during check-in, we have noted them and are actively making improvements. In the future, we will optimize the process and increase on-site support to ensure that your subsequent check-in is more convenient. We are glad that there is a delicious restaurant like Lao Chang Kee near our hotel, which brings convenience to your dining. Little India is indeed quite far away. To make up for this, we are also sorting out more convenient travel suggestions in the surrounding area. We hope that your trip will be smoother next time. We look forward to seeing you again, we will definitely bring you a better experience.
Lok Tin
Comfy Twin Room
Check-in Agt 2024
Business travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 3 Des 2024
The location of the hotel is very good. There are many restaurants nearby. The room is clean and tidy. The check-in is self-service and suitable for young people. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your awesome review! We are very happy to get your recognition. The hotel's superior geographical location and self-service check-in are designed to provide a better experience for young travelers like you who pursue convenience and freedom. The cleanliness of the room is our standard. We look forward to seeing you again and hope every encounter will bring you surprises!
Guest User
Cosy Single Room
Check-in Jan 2025
Solo travelers
1 ulasan
6.5/10
Diposting pada 8 Mar 2025
I was confused about where the reception was and how to do it, but there were no problems with my stay. Convenient location near Bugis.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for choosing to stay with us and sharing your feedback! We sincerely apologize for the inconvenience caused to you by the reception process and have begun to optimize the guidance signs. We are glad that you appreciate our convenient location, which is adjacent to Bugis business district and convenient for travel. We look forward to providing you with a smoother stay experience in the future. Welcome to visit us again!
Guest User
Cosy Single Room
Check-in Des 2024
Solo travelers
1 ulasan
8.7/10
Very Good
Diposting pada 15 Jan 2025
Opposite is the Little India MRT station. The location is very convenient. The check-in method is self-service. The hotel room is a bit old and has basic facilities. Even the bath water is cold. Why?
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you very much for your recognition of the hotel's location! We are really sorry that the issue of cold shower water was our negligence, which caused you a bad experience. We have arranged personnel to investigate and resolve the issue immediately. We will continue to follow up to ensure that such problems do not occur again. Once again, we sincerely apologize to you!