Hotels in Angkor, Siem Reap

Room is spacious and quiet. Great location with easy access to town and Angkor Wat/other places. Service people are very gentle and offer assistance /information very helpful for travel and tour. Will definitely recommend family members and friends to come.

Quiet in the noisy, good service, and overall satisfaction. The room details are very good, and the decoration design is almost a bit relative to the price/performance ratio.

Everything is super good! Hotel is well decorated in typical angkor style. clean and beautiful. The room was cleaned every day, free amenities and water were supplied on the daily basis. Staff is helpful and polite with good attitude. Buffet breakfast is OK. Restaurant offering dishes in hotel was also good. Honestly, we were impressed very much. Very good experience of staying in Cambodia with this hotel.

The hotel has beautiful premises inside and outside. It's very clean, and the staff is exceptional. We enjoyed the breakfast very much and especially the noodle soup station where they make everything to your liking; also a variety of delicious bread. It's a good location, about 16 -18 minutes walk to the Pub street or you can take a tuk tuk as there are plenty of them. We preferred walking. We had dinner one night and lunch in the hotel's restaurant and the food was tasty. On arrival we asked to change our room to the one overlooking the garden and pool as the view in the front of the building overlooking the road wasn't that great. We had of course to pay the difference but it was much nicer. It's a shame that the hotel wasn't very full during our stay. We enjoyed staying 4 nights there and definitely would recommend this hotel.

The service is very good. It may be the off-season, so there are not many guests! The quality of the baguettes, croissants and other breads for breakfast is pretty good! I can't get used to the Cambodian-style breakfast! The room is very quiet Watch the sunrise every morning, swim in the hotel at noon Watch the sunset at night Then go to Pub Street for drinks and meals Cambodia is really a country I like very much The prices are basically the same as 15 years ago

We had an amazing stay here. The service was impeccable, the facilities amazing, everything was more than what we could have expected. The staff was so friendly and had thought of everything before we even needed to ask. The room was very comfortable and clean. The spa was also great, with really good packages. I wish we had more time to enjoy the hotel, but we will be back. I highly recommend this place. Probably one of the best hotels I have stayed at.

If you are a fan of camping/ glamping, this the Jungloo room type is definitely a very satisfying option for your stay in Siem Reap. It is spacious and relaxing. The room is surprisingly clean and pest free, the air-conditioner functions very well that the indoor temperature keeps cool even during at noon, the hottest period of the day. Staffs are super responsive to the guests and I don't need to wait for long time for any requests made. Free ear plug for sleep is provided by the hotel but luckily there is no rain at night during my 5-day stay, we don't have a chance to use them and we slept quite well every night.

As a hotel enthusiast, I have to say Jaya House went above and beyond my expectations and truly represents what a true luxury hotel experience should be. What makes this place above and beyond is the people. From the owner to the managers to the staff, every single person at Jaya House brings their whole, authentic, warm-nature and kind-hearted self to deliver an experience that truly makes you feel welcomed, noticed, appreciated, relaxed and dare I say… ‘loved’. Everyday you are greeted with warm smiles and a ‘ready to help’ attitude. No request is too small or large. At some point, I felt as though I was staying at the Aman. That’s how good the service was and those who know me, know that I’m a tough critic. At the moment, the entire country of Cambodia is still recovering from Covid. Tourism is not back 100% yet so the spa is not open and dinner service is not available. Jaya House will let you know this in advance so you can manage your trip organization. Beyond the service, the rooms are spacious and well maintained. The housekeeping team is so on top of their game, to the point that we had to stop them from replacing the towels after only being used one time. The facilities are beautiful and well maintained. The food is delicious and they make their own tea which is amazing. The location is a bit outside of the ‘center’ and when I say a bit outside, it’s only 1.5km at most… but hey, when you’re in a relaxing mode even a 5 minute tuk-tuk can feel far 😊. Overall - an amazing experience and I cannot wait to go back when the spa is opened.

Objectively speaking, the biggest highlight of the hotel is the beautiful garden and the layout of the swimming pool is also good and large. But the room facilities are very old. For example, the air conditioner is leaking due to condensation, and there is still a place for boxes underneath, so the clothes are dripping wet. In terms of service, the enthusiasm is superficial or not good at all. For example, there are yellow chrysanthemums in the room, which is unlucky for the Chinese people. They will not be replaced until they wither the next day. In fact, there are many lotuses and other flowers and plants that can be placed locally. If you are using dim sum, you will naturally know not to put chrysanthemums in a Chinese room. In addition, I ordered two bowls of noodles for breakfast. After they were cooked, the waiter didn't bring them to me and just left them on the table. After a while, I went to get them. Suddenly, a Westerner who looked like a host came out of the back kitchen and he came to help me. As soon as he got started, two waiters rushed over to help. Isn't this just snobbery... As a global five-star hotel chain, there is still a lot of room for improvement.

The hotel is very good. In the room there are full set of facilities . The breakfast is super convenient staff are friendly. Recommend to all visitors.