Popular Siem Reap 4-star Hotels

PROS: Good service (Reception only, not the restaurant). + Quite location away from busy pub street but still quite close. + Great service from service manager Mr Ny and Mr Thom (I think that's his name) + Mr Ny was very professional and quick to apologise and offer solutions to whatever issues guests encountered. + Mr Thom smiled a lot and was very proactive in helping to carry luggage. + *Most* of the staff at reception greet you warmly when you leave or enter the hotel. CONS: - Limited food options nearby but that of course, is the tradeoff for being in a quieter location. - Supposed to be a non-smoking room but room 208 had a lingering smoke smell. (Quickly changed to room 406 thanks to helpful Mr Ny). - TV in both rooms were very unresponsive to the remote. You have to click several times and at a very particular angle just to change channels. - Body soap and shampoo in large dispenser had a bad smell. It was obviously not changed for a long time. - No hot water in room 406. It was however, quickly fixed by kind and helpful Mr Ny. - American breakfast comes with 2 eggs. I asked if it has to be 2 eggs of the same type or can we choose 1 each of different types (e.g. scrambled and poached which I ordered). Waitress said both are fine. Order came and only had 1 scrambled egg. Raised the issue to another waitress and no apology, just said 'Oh, you want *another* poached egg' when I didn't even get 1 in the first place. Eventually, the missing poached egg did come but the experience was unpleasant. May visit again if they fix the above issues.

Gave me a ground floor room. It's a dated room with the air con fixed at the wrong location on top of a cupboard and not direct to the bed. Water was not hot. Requested for another room and gave me a honeymoon suit. Their service is good no doubt. Breakfast very limited. 7 mins walk to pub street. But there are better hotels.

I booked this hotel for my school. We facilitated an outreach program at a local charity. The hotel met our needs perfectly. They had rooms to host 4 students per room. This not only fit our program conveniently but also proved to be budget friendly. The hotel had a good breakfast, that included eggs, bacon, veggies, and different breads (both sweet and regular). The hotel pool was clean and very refreshing, the heat in Cambodia can be quite hectic. The hotels location proved perfect for us. It is located a small distance away from the pub street, perhaps 10min with a tuk-tuk. This meant that we did not need to worry about wonders venturing out late at night with the use of a tuk-tuk (which we advised the hotel to be aware of). The hotel was however, conveniently located right next to a South African pub called Ubuntu. The pub had a great menu as well as cold beer, which is ideal after a long day in the heat of Siem Reap. I will be booking this hotel again for the second part of the outreach program.

Staff are nice and helpful. Rooms are comfortable. Happy time staying. Staff are very friendly and welcoming they always keep us with smile all the times. They always remember our names.

Extremely clean, comfortable and tasteful rooms, gorgeous pool and delightful decor Close to the markets and Apsara theatre. The dining room and sky bar both produce great local food and western favorites too. Breakfast buffet is massive and fabulous variety of Cambodian and western foods. But the best part was the staff: kind, courteous, fast and efficient. Can't praise this place enough. Thank you.

We came here for the first part of our Cambodian holiday. The room is comfortable and the hotel was relatively quiet. I thought their breakfast was amazing and it was included with our stay so please don't miss it. Kimsinh was our main contact there and he was helpful the entire time. He helped organize tickets and dinner reservations. The hotel was undergoing renovations so we did not really enjoy that part of it however, We will look forward to checking out the changes when we come back

My stay at this hotel was so nice that I didn't want to leave! I would have liked to stay more days. The whole site was very well kept and maintained. Surrounded by vegetation. Excellent all-inclusive a la carte breakfast. the pools very clean. Free transportation from the hotel to the center

The staff at Titos were amazing. Very helpful, kind and helped us with renting scooters and recommendations. Pros - Amazing staff that are willing to help you with anything - Cheap laundry next-door that will deliver to the hotel - Price of the rooms were fair - Pool is nice and seemed clean - Easy walking distance to Pub Street The rooms themselves were okay but there were a few minor cons - My door facing the balcony had a gap in it which could let in bugs/mosquitos - A/C didn't work that well in my room - A mosque is nearby so you will hear the prayer calls throughout the day - The room doors have slits in the design so bugs/ac air can escape/enter If you want a decently priced hotel in a central location I recommend Titos

I enjoyed my stay at this pristine property conveniently located close to restaurants, shops and tourist attractions. The bed was comfy with fresh smelling linens, bedding and nice cotton robes. There's also a terrace and elevator. Staff is both helpful and kind.

One of the best hostel experience you can get. The hostel is full of activities, it’s sparkling clean, fun, has a young vibe and very attentive friendly stuff. You can make your laundry there or book any of the activities. Great lounge space and fun zone with the swimming pool and the bar. I kept extending my nights, simply too good for this price!