Ulasan The Moon Residence & Spa

Stayed here for a night because we were locked out of our rental. It was clean and big, it had a pool and basic breakfast. Furnishings are a bit outdated.

The front desk was very welcoming and accomodating. The room was very spacious and comfortable. The pool area was nice for relaxing in the sun. A very convenient location. Would recommend if staying in Siem Reap.

Great service (the welcome cold lemongrass tea and cool mint towel when we arrived was a nice touch) at this hotel! Pool is nice and the breakfast was decently good. Only complaint about the room comes down to the shower with extremely low water pressure, which made it hard to wash hair, etc. The staff is very helpful…on our last day they assisted in booking a car for us to Sihanoukville and prepared a pre-made breakfast book as we would leave super early the next morning. I recommend this hotel without hesitation!

First day, I gave my laundry. They said next day afternoon. They were not ready the next day. They said the dryer was broken so all my clothes were wet. This was an outside service that they use. So I asked for my wet clothes or to send it to a different outside service. Every day only large bath towels were provided. No hand towels or small towels. I had to asked for them every day. And they would only give one small towel even though my room was for two adults. The rooms are large, but dirty.. covered in spiders and spiderwebs. The floors are dirty, not cleaned well. For the price, it should have better service and be cleaner. Also, the hot water barely works. Some times doesn’t work. If it does work, it takes at least 15 minutes for the water to get warm. Their guide and booked tour is not good, don’t book through the hotel. You can just book a grab for cheaper. Pool is nice, but doesn’t get a lot of sun and the chairs are dirty.

Very nice hotel. Nice pool & very friendly & accommodating staff.

Lovely property, easy to walk to Old Market and Pupstreet

Very nice quiet hotel colonial style looking. Huge rooms with all facilities. Sweating pool worth to visit and chill around. Can book a sunrise tour to Ankor Wat on reception desk, stuff always happy to help. Would suggest to buy a proper coffee machine for all time use :)

place was nice and rooms are quite spacious the whole experience was really great , humble people

Beautiful bulging with cozy rooms. Helpful service.

Great staff , beautiful garden and swimming pool!

All was well

Very nice hotel

Angenehmer Aufenthalt im Doppelzimmer mit Blick auf den Pool. Komfortables Bett, gutes Frühstück a la carte, sehr freundliches Personal. Gerne wieder.

服務非常非常好，服務人員極其友善。酒店環境很好，離酒吧街和old market都比較近，四五百米，卻非常安靜。餐廳味道不錯，吃了兩頓晚餐，不點飲料也會免費給果汁或冰水。早餐5.5刀有四個套餐，可選的東西不多，咖啡不好喝。按摩比泰國差距有點大。房間裏是乾淨寬敞的，就是推拉門容易壞，有個角落有蜘蛛網。洗澡水不夠熱，偏涼。整體瑕不掩瑜，算是個比較愉快的體驗。