Sofitel Angkor Phokeethra Golf & Spa Resort

Ulasan Sofitel Angkor Phokeethra Golf & Spa Resort

Sofitel Angkor Phokeethra Golf & Spa Resort

Khum, Vithei Charles De Gaulle, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaLihat Detail Hotel
Sofitel Angkor Phokeethra Golf & Spa Resort
Sofitel Angkor Phokeethra Golf & Spa ResortSofitel Angkor Phokeethra Golf & Spa ResortSofitel Angkor Phokeethra Golf & Spa Resort
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.7/5
Menakjubkan
57 ulasan
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.6
Layanan4.6
Kebersihan4.8
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Semua ulasan(57)
Ulasan positif(28)
Ulasan dengan foto/video(11)
Layanan memuaskan(6)
Buruk(1)
Pengguna Anonim
Kamar Superior Twin
Menginap di Apr 2024
Keluarga
9 ulasan
5.0/5
Fantastis
Diposting pada 14 Mei 2024
Sebelum jalan-jalan, saya sempat mempertimbangkan apakah akan memilih Raffles atau Sofitel, namun saya terkesan dengan taman Sofitel. Setelah check in, enak banget. Saya berasa pernah tinggal di Jingli. Kamarnya besar dan nyaman. Resepsionis membantu mengupgrade ke balkon kecil. Sarapannya sangat kaya, dan kopinya bertuliskan Angkor. Para pelayannya sangat perhatian, membantu membawa barang bawaan dan memanggil taksi, dan restoran yang direkomendasikan juga sangat bagus. Saya tidak mencoba kolam renangnya, tetapi kelihatannya besar dan bagus. Ada perasaan berbeda di pagi, siang dan malam, yang merupakan pengalaman akomodasi yang luar biasa.
Teks AsliTerjemahkan dengan Google
6/9
Tanggapan dari Properti: Dear esteemed guest,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
Qiuqiumami
Kamar Superior Twin
Menginap di Feb 2024
Keluarga
7 ulasan
3.2/5
Diposting pada 23 Feb 2024
Secara obyektif, highlight terbesar dari hotel ini adalah tamannya yang indah dan tata letak kolam renangnya juga bagus dan besar. Tapi fasilitas kamar sudah sangat tua, misalnya AC bocor karena pengembunan, dan masih ada tempat untuk kotak di bawahnya, sehingga pakaian basah kuyup. Dari segi pelayanan, antusiasnya dangkal atau tidak baik sama sekali, misalnya ada bunga krisan kuning di dalam kamar, sial bagi orang Tionghoa, tidak akan diganti hingga layu keesokan harinya. Bahkan, ada. Masih banyak bunga teratai dan bunga serta tanaman lain yang bisa ditempatkan secara lokal.Jika Anda menggunakan dim sum, tentu Anda tahu untuk tidak meletakkan bunga krisan di ruangan Cina. Selain itu, saya memesan dua mangkok mie untuk sarapan. Setelah matang, pelayan tidak membawakannya kepada saya dan hanya meninggalkannya di atas meja. Setelah beberapa saat, saya pergi mengambilnya. Tiba-tiba, seorang Barat yang melihat seperti tuan rumah keluar dari dapur belakang dan dia datang untuk membantuku. Begitu dia mulai, dua pelayan bergegas untuk membantu. Bukankah ini hanya keangkuhan... Sebagai jaringan hotel bintang lima global, ada masih banyak ruang untuk perbaikan.
Teks AsliTerjemahkan dengan Google
6/8
Tanggapan dari Properti: Dear Qiuqiumami,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Tamu
Kamar Superior Twin
Menginap di Des 2023
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 4 Jan 2024
Kamarnya bersih, kolam renangnya besar, dan harga restorannya jauh lebih murah dibandingkan hotel sejenis di China. Secara pribadi, menurut saya ini adalah hotel terbaik di Siem Reap.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Tamu
Kamar Superior Twin
Menginap di Agt 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 21 Agt 2023
Layanannya sangat bagus. Karena pesawatnya tertunda, mereka menunggu kami di lobi. Makanannya enak dan pemandangannya bagus. Ada juga kolam renang yang besar dan spa yang sangat bagus. Saya sarankan Anda mencobanya
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Hopeppp
Superior King Room
Menginap di Jun 2023
Bepergian dengan teman
11 ulasan
5.0/5
Fantastis
Diposting pada 12 Jul 2023
Pemandangan hotel sangat indah, bahkan tanpa filter! Dan stafnya juga sangat profesional dan ramah! Ketika saya pertama kali check-in, saya menemukan bahwa suhu AC di kamar terlalu tinggi, sehingga cepat diperbaiki, dan makanan penutup serta surat permintaan maaf dikirim. Rasa pelayanannya luar biasa. Jika Anda datang ke Angkor, Anda tidak boleh melewatkan hotel ini, aman, nyaman, hangat, dan indah!
Teks AsliTerjemahkan dengan Google
6/10
Tanggapan dari Properti: Dear Hopeppp, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Oleg
Superior King Room
Menginap di Des 2022
Pasangan
15 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Jan 2023
Hotel ini agak lelah dan membutuhkan sedikit renovasi. Kami menyarankan untuk memodernisasi kondisioner di kamar. Kami tidak dapat menyesuaikan suhu. Sarapan hampir sempurna, tetapi Anda akan mengharapkan croissant sedikit lebih baik di Sofitel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Oleg,We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pascal Tadin,General Manager
Pengguna Anonim
Kamar Superior Twin
Menginap di Apr 2023
Keluarga
18 ulasan
4.0/5
Luar Biasa
Diposting pada 1 Jul 2023
Saya memesannya berdasarkan rekomendasi dan itu tidak buruk. Sangat menyenangkan memiliki kamar yang dapat memuat 3 orang. Itu karena tidak ada tempat tidur yang cukup meskipun tempat lain sudah dipesan, tetapi tempat ini baik-baik saja.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Pengguna Anonim
Superior King Room
Menginap di Apr 2023
Keluarga
2 ulasan
4.2/5
Luar Biasa
Diposting pada 19 Apr 2023
Saya pergi ke sana selama Tahun Baru Kamboja dan ada banyak orang. Ini adalah hotel yang mahal. Lingkungannya bagus dan layanannya bagus. Tapi kami memesan lima kamar, dan ketika kami diberi kamar dengan pintu di dinding bagian dalam, Hotel tidak memberi tahu kami sebelumnya, menyebabkan para wanita dan pria untuk sementara berganti kamar.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Tamu
Kamar Superior Twin
Menginap di Agt 2023
Bisnis
22 ulasan
5.0/5
Fantastis
Diposting pada 31 Agt 2023
Kebersihan sangat baik dan fasilitas lengkap
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Esteemed guest, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
AM - Htl
Kamar Superior Twin
Menginap di Sep 2023
Bisnis
419 ulasan
5.0/5
Fantastis
Diposting pada 9 Nov 2023
Punya waktu yang menyenangkan di sini
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear AM Tsj, We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
Ota
Kamar Twin Superior Club
Menginap di Des 2022
Keluarga
1 ulasan
2.0/5
Diposting pada 11 Des 2022
Saya telah tinggal di hotel Sofitel di SR berkali-kali. Layanan kali ini sangat buruk. Kamarnya belum siap ketika waktunya check-in. Saya memesan tempat tidur twin tetapi mendapat tempat tidur king. Saya meminta tempat tidur bayi tetapi tidak disediakan. Koper tidak dibawa ke kamar bahkan setelah satu jam. Itu tinggal yang sangat buruk. Saya merasakan ketidakmampuan manajer.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Ota,Thank you for taking the time to tell us about your experience at the Sofitel Angkor Phokeethra Golf & Spa Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Pascal Tadin,General Manager
Huiyian
Kamar Superior Twin
Menginap di Feb 2024
Bisnis
23 ulasan
5.0/5
Fantastis
Diposting pada 16 Feb 2024
Bagus! ! ! ! !
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear Huiyian,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience. Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services. Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future. Warm regards, Pascal Tadin General Manager
umut suna Uygun
Kamar Superior Twin
Menginap di Okt 2023
Pasangan
9 ulasan
3.5/5
Diposting pada 6 Jan 2024
Luar biasa💫
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear umut suna Uygun, We very much appreciate your comments regarding your stay at the Sofitel Angkor Phokeethra Golf & Spa Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we also take note of your comment and assure you that we are addressing it to ensure a seamless experience for our valued guests like you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal Tadin, General Manager
To the unknown world!
Premier Suite
Menginap di Okt 2022
Keluarga
100 ulasan
5.0/5
Fantastis
Diposting pada 16 Okt 2022
Pengalaman menginap di hotel yang luar biasa.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear esteemed guest,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager
芳123
Superior King Room
Menginap di Jul 2022
Keluarga
25 ulasan
5.0/5
Fantastis
Diposting pada 12 Jul 2022
hotel yang sangat bagus. Saya akan mengunjunginya lagi
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear 芳123,We sincerely appreciate your feedback regarding your recent stay at Sofitel Angkor Phokeethra Golf & Spa Resort. It brings us immense joy to hear about your positive experience.Your kind words will be shared with our entire team, and I am confident that they will serve as motivation to further enhance the quality of our services.Thank you once again for sharing your experience, and we look forward to welcoming you back for another delightful stay in the future.Warm regards,Pascal TadinGeneral Manager